Email problem, loads of delivery failed emails?

Big-Mac-Please

Big-Mac-Please

Big-Mac-Please

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Helloooo :D

I really need some help, my boss uses outlook to recieve the company emails however we get about 20+ "Delivery failed" emails an hour.

I have scanned for viruses and spyware and everything seems ok. I'm the IT goto man but this ones making me look bad!

We have norton antispam but it doesn't seem to filter out these emails.

Anyhelp would be great!

Thanx
BigMac
 
So you use Outlook to download emails? Your not using exchange or anything like that?

Who is your ISP?

Are the email failures always emails that are trying to be sent to your own domain? i.e. is it always @yourdomain.com emails?
 
Some spam service/bot has spoofed your domain name. Its happened twice on my home system , I was getting hit by over 2K emails a day :eek: . Your ISP should be able to block it , if not just write a rule in Outlook to mark as read then delete :)
 
We only use outlook :)

We are with telewest, do you think it might be worth ringing them?

The emails are always @ourdomain.com

How would I go about writing the rule in outlook? I don't use it myself so I don't know.

Cheers for all the help!!! Its very much appreciated!
 
Big-Mac-Please said:
How would I go about writing the rule in outlook? I don't use it myself so I don't know.
Click to expand...

If you start the rules wizard, it's very obvious. Just a matter of filling in the fields and saying what you want outlook to do with the email
 
There is a lot of this around lately.

These mails are just SPAM. Spammers are always trying new ways to get you to open and read the mails they send. Sending mails that look like failed and returned messages are just the latest way of tricking you.

The reason you are getting these messages is because your boss is configured to recieve anything that isn't already deliverable to his mail box. This is bad practise to do this. You really need to set your boss up with his own dedicate mailbox and leave all unsolicited mail that isn't configured to a mailbox to be bounced back by asking your ISP or configuring it yourself on your domain or your postmaster mialbox.
 
Big-Mac-Please said:
We only use outlook :)

We are with telewest, do you think it might be worth ringing them?

The emails are always @ourdomain.com

How would I go about writing the rule in outlook? I don't use it myself so I don't know.

Cheers for all the help!!! Its very much appreciated!
Click to expand...

Sorry just read this one. Just go into the control panel for your domain and set your mail up to only be delievered to the mail addresses that you have configured. Do not allow generic addressed or all mail for that domain to be delieverd to a configured mailbox or you'll be constantly hounded by SPAM.

Leave the forward all undeliverable mail box empty.
 
Last edited:
Bash said:
Sorry just read this one. Just go into the control panel for your domain and set your mail up to only be delievered to the mail addresses that you have configured. Do not allow generic addressed or all mail for that domain to be delieverd to a configured mailbox or you'll be constantly hounded by SPAM.

Leave the forward all undeliverable mail box empty.
Click to expand...

Normally NOT a good idea not to setup your email as something obvious either like [email protected] or [email protected], since common names are normally easy targets to... ;)
 
Ok thanx for all the replys :)

I see what you mean about all emails, I will set him up with a specific email as he always tells people the same one.

I have added the rule too and that seems to work nicely!

Hopefully putting all this advice togeather should reduce the chances of this happening again!

Thank you very very very much!! It is really appreciated!! You people are kings amoung men (asuming you are men :) )

Cheers everyone!!! :D
 
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