Email setup for small business

Eulogy said:
Yes you pay per mailbox but additional SMTP addresses and domains are added at no extra cost, so you could have one user with 500 email addresses if you want :p
Well, maybe not quite that many, but it's nice to have the option!

Eulogy said:
When sending mail it will always be sent as the users default email address, there is no feature in exchange yet to let you send as alternate email addresses assigned to a mailbox.
Gotcha.

So assuming I have help@domain as my mailbox I can have multiple alternative SMTP addresses which will route in but only help@domain will send out. Unless I give permission to send as one of the name@domain mailboxes.


Eulogy said:
You can work around the problem above by creating groups, adding an email address to it, and then giving it member(s). You can then give the users send as permissions over the group and they can just send as that (outbound) and mail will still be routed to the member(s) of the group (inbound)

Bit confusing when you first start but hopefully you get the idea :D
Run that idea past me again?

Assume there's three users (user1@domain, user2@domain, help@domain) and three other generic addresses (info@domain, custserv@domain, sales@domain) that I want to route mail to the help@domain mailbox.

What would this group membership/permissions option allow me to do?

Eulogy said:
To be honest i'd say setting up internal exchange server wasn't really worthwhile for only a couple of users, the time and expense of purchasing and implementing a server, supporting it, running backups etc, if you don't have a clue on any of these things it could be quite troublesome!
You've raised some very good points in your reply and I think I have neither the time nor the money to look into doing it myself, so a hosted system starts to make all kinds of sense.
 
Well, maybe not quite that many, but it's nice to have the option!

Gotcha.

So assuming I have help@domain as my mailbox I can have multiple alternative SMTP addresses which will route in but only help@domain will send out. Unless I give permission to send as one of the name@domain mailboxes.


Run that idea past me again?

Assume there's three users (user1@domain, user2@domain, help@domain) and three other generic addresses (info@domain, custserv@domain, sales@domain) that I want to route mail to the help@domain mailbox.

What would this group membership/permissions option allow me to do?

You've raised some very good points in your reply and I think I have neither the time nor the money to look into doing it myself, so a hosted system starts to make all kinds of sense.

you would create three seperate groups with the email addresses:

info@domain
custserv@domain
sales@domain

For each group you add the user help@domain as a member, this means that emails that get sent to the groups will be routed to the help@domain user

You then give the user help@domain send as permissions over the groups if you want it to be able to send mail as the addresses

Hope this makes sense :)
 
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