The worst thing is, for some reason the IT manager here will not talk to us over the desks and will email us!
It's got the point where we were ignoring emails so the manager had to ask us etc. Seems ridiculous to email someone 3 ft away, granted if its official business then yeah email us but just shout over that there is one on its way. Far too weird a setup, its as if talking is frowned upon in this place.
I had a supervisor who used to email me from the terminal directly next to me.
I set my Outlook up so every email he sent me went into the Junk folder. He had to talk to me then
It's a fairly typical inept management knee jerk reaction to a finding...
1. Find problem/discrepancy/receive complaint.
2. Immediately assign blame to someone else to cover ass.
3. Fail to fix problem.
I see you've met my boss?
Yesterday I was sent to another police station to cover in custody. One role we have now is drug testing detainees. There's a *massive* amount of paperwork stored electronically on the custody record (we also have to print reams of the stuff), and we have to book appointments with drug referral workers using their Outlook diary. Because of the crappy IT systems we use, you have to map the network drive to every different terminal you log in to.
I've not been to that station since we started drug testing and therefore had no access to the networked drive (I even lost the mapping at my base station and despite asking a)my supervisor, b) my manager c) the ICT department and d) the drug testing manager, still haven't had the drives remapped to any of the terminals I use) So yesterday, a colleague booked the appointments for me. Within 5 minutes I get a "Why are you booking the appointments so far ahead Iain?". Replied "Because I don't have access to the DTR".
Not 2 minutes later another email from someone else involved in the custody intervention programme "WHATT?!!!!!" (sic, yes one misspelled word and 6 punctuation marks, nothing else), I composed a long, wordy response and attached my full external email signature. 15 minutes later, I had the network drive remapped to the terminal I was on.