We use Office 365 for our emails so was wondering what I can do for any incoming emails to that inbox? I found an option to forward them but Id also like to add an auto-responder to say that this email address is no longer in use but cant find anything in the admin screen unless Im missing something?
Employee left - how to deal with emails to that address?
- Thread starter Mark M
- Start date
Soldato
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- 1 May 2013
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Log a ticket with the IT department, that's what they are there for.
OOO? Out of office?
I am the IT department! There are only 3 of us!
Not that Im aware, Ive had to set up aliases for specific email address and then assign other email address to them but cant remember seeing a catch all option.
Indeed.
Out of Office for a month, then archive their emails (if needed) and delete their account.
If there is any chance of any important emails being missed e.g. annual renewals etc being addressed to them, then add their email address as an alias to someone else's account.
If there is any chance of any important emails being missed e.g. annual renewals etc being addressed to them, then add their email address as an alias to someone else's account.
Soldato
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- 18 Oct 2002
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If you remove the user licence from the mailbox it will be deleted after 30 days.
If you want to retain it you could convert it to a shared mailbox.
If you want to retain it you could convert it to a shared mailbox.
You can make it send all unknown emails to a folder.
http://o365info.com/configuring-catch-all-mailbox-in-office-365-part-1-of-2-2/