Engineer refusing to fix my cooker

jonneymendoza

jonneymendoza

jonneymendoza

Caporegime
Joined
7 Apr 2008
Posts
25,935
Location
Lorville - Hurston
Hi.

I contacted an engineer who specialise in fixing cookers as my cookers oven fire doesnt stay lite up and got the following reply
 
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Afaik it's perfectly ok to put something under it to raise it, eg plywood blocks rather than chipboard so it doesn't matter when it gets wet.

But yes it does need to be level.
 
Not sure about the regs but I've never seen an oven that isn't level with the worktop.

Ask them to raise it before fixing or if you intended on changing the oven any time soon just get it all done now.
 
It's the engineers reputation/insurance on the line, it should be level as you can see from the scorch marks on the worktop on the left. Whoever put that in needs a slap.

He has every right to refuse to work on it until it's in what he considers a safe state, he's not installing it, he's repairing it.
 
I think that burn mark on the side of your worktop is a good indicator that you should get both the cooker raised and the worktop edged as they state...
 
Ive asked if they can do that for me. so will see what the reply back on.

I am not clued up with these things!

moved here , well my parents moved here over 10 years ago and it was installed like this.

currentlly only me and my bro live here now
 
Wow that installation is retarded indeed :') Raise it up. Also fix the seal on that :O jesus i bet it doesn't work very well when it did work!
 
He probably just doesnt want to come into what looks like the dirtiest house i have ever seen outside the hoarder type programmes on ch4 :eek: That kitchen looks minging!
 
Janesy B said:
You can see it burning the edge of the worktop :/
Click to expand...

Yup complete fire hazard. tbh I'd be suprised if the engineer didnt refuse to fix it because of the state of it!

Raising these is simple, you just twist the feet on most of them.
Can you reach the back ones by reaching under? a couple of those looped rubber jar openers may help.

If not then tbh I'd just get a full service done on it, replace the seal and get it a proper clean and get it raised at the same time. A lot of the SS ovens come up really well with a proper clean. TBH I'd have been embarrassed asking an engineer to "fix" it in that state.
 
Yeah, it's pretty obvious that's just asking for trouble.

Did you not think at some point "hmm, I wonder if my wooden worktop is supposed to be charring like that?"
 
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