Solarwinds Orion with NPM/NTA here - it's alright, we also use Solarwinds N-Central as we're an MSP which monitors our client estates. We're looking at implementing a proper SIEM package such as Splunk but we're not even ready for a POC yet.
Interested in this, as we use Solarwinds at the moment, and really its not as Enterprise class as we'd need so have looked briefly at Dynatrace. Anyone else with experience?
Might be worth looking at SIEMs which are licensed by asset or user if you find Splunk or other tools based on throughput or EPS (Events Per Second) expensive. JASK and Rapid7 InsightIDR might be worth looking at.
Are you on the 2018.2 release of the Orion platform? That increased the limits for a number of modules - for instance NPM went from 100,000 elements to 400,000 elements and 100 Additional Polling Engines (APEs). Dyantrace seems an odd/interesting choice for SolarWinds replacement with it being more focused on APM rather than NPM.
My way of looking things is that you only monitor your servers and network, in order to provide a service to your customer. The customer is interested in the availability of the application, they don't care whether your network has packet loss, or high ping, or whether your disk is full on the server. They care whether their application is running quickly.
Thats why I find dynatrace an interesting proposition. Didn't mean to hijack the thread of course - but you surely want an intelligent solution that is able to map the 'service' (or application) and all the associated potential factors that could affect its performance
A lot of the time it depends on who is paying for the tool. If it's the network team, they want to know about packet loss, bandwidth utilisation, switch health etc and buy something strong in those areas. If it's the server team.,.. I'm sure you get the idea
From memory a product like Dynatrace can do some SNMP monitoring of network devices, but as an APM focused tool (transaction tracing etc) I don't believe it's going to compete directly with network focused tools which, for instance, add config management / compliance / reporting. If you want the best of everything, you end up needing multiple tools and joining them together to provide things like service orientated views. Nationwide Building Society have a very impressive Enterprise Command Centre which is built on Dynatrace, SCCM, ServiceNow etc and uses Interlink as a "manager of managers".
So we're a bit further down the timeline, but not really very far on our journey.
We've had the PoV with AppD - yes it's a great APM, but it's only APM and nothing else really. They do have the server monitors but they're limited - no hypervisor etc etc.
Other tools we've looked at so far:
OpsRamp - interesting product...liked the service centric views but no apm at all
Dynatrace - serious product, seems to do more than AppD but also seems to have a lot of useless fluff around it
eG Innovations - looks great for Citrix, although the sales demo was atrocious so didn't sit well with a lot of our team. They also do APM but the demo guy didn't know anything about it really.
ControlUp - great features but is more of a management tool than a monitoring tool
If we had a team to support monitoring I'd probably look at Zabbix but we don't and it seems like it would take a lot of configuration - anyone have an opinion on this?
We are a relatively low-tech internal IT support department:
Are there any other tools we should look at?
- All applications delivered to users via Citrix
- No cloud services although we do have a few SAAS apps such as iTrent, Salesforce.
- Mulesoft for our ESB (java) - this is the main source of our business transaction monitoring
- Mendix low code development for our customer portals (java)
- Main business application runs on AIX and Progress Openedge database (no expectation to be able to monitor this)
- A few IIS and .net applications
- Microsoft SQL throughout
- ActiveMQ
- SAP
It was eG themselves - how is the APM side? The sales guy couldn't even demo it as he hasn't used it before!
Yes you are right about the true APM products lacking infra - this is one reason why I'm not progressing with AppD. I understand that eG come from a Citrix and infrastructure background and have added APM to their product.