Ethernet MSN problems.

Tweek_1984 · 20 Sep 2006 at 17:36

Im currently using the thernet connection my university halls. The internet is working but messenger wont log-in. When I run a troobleshooter, it says that the default gateway is offline.

Any ideas how I get around this?

Steve09 · 20 Sep 2006 at 17:40

Well the Defeault Gateway is Offline because MSN is using your old Internet Settings?
Maybe uninstall and reinstall it?

Tweek_1984 · 20 Sep 2006 at 17:48

stevechapman said:
Well the Defeault Gateway is Offline because MSN is using your old Internet Settings?
Maybe uninstall and reinstall it?

Naa, that didnt work mate.

Steve09 · 20 Sep 2006 at 17:49

Has it worked at you Hall's in the past?

Tweek_1984 · 20 Sep 2006 at 17:54

I just got down here yesterday.

Tweek_1984 · 21 Sep 2006 at 23:14

Bump. Still having the same problems.

aceface57 · 22 Sep 2006 at 01:36

a lot of halls run their own msn server or something very similar, so if your version isn't the same you won't be able to log on. I know this used to be a problem when my mates stayed in halls in aberdeen. Have any of your mates got MSN working?

Tweek_1984 · 22 Sep 2006 at 18:03

aceface57 said:
a lot of halls run their own msn server or something very similar, so if your version isn't the same you won't be able to log on. I know this used to be a problem when my mates stayed in halls in aberdeen. Have any of your mates got MSN working?

Yea, theirs are working fine. I'm using msn live messenger. Should I try downloading an older version?

A2Z · 22 Sep 2006 at 20:35

try a reformat of your pc if you can, i had a similar problem when my msn suddenly stopped working at uni, other people's were fine

Tweek_1984 · 22 Sep 2006 at 20:54

A2Z said:
try a reformat of your pc if you can, i had a similar problem when my msn suddenly stopped working at uni, other people's were fine

Ah, I just cant justify the hassle for that.

Surely there must be some way round it. I'm only using the Ethernet/LAN connection, could it be something to do with my other network connections that Im not using?

I was using BT home hub before coming down to uni.

Beansprout · 22 Sep 2006 at 20:56

Check the connection settings...you may need to input your uni's proxy server

Call the helpdesk - they'll almost certainly be able to, er, help

Tweek_1984 · 22 Sep 2006 at 22:30

Beansprout said:
Check the connection settings...you may need to input your uni's proxy server

Call the helpdesk - they'll almost certainly be able to, er, help

Where would I find the uni's proxy server?

Steve09 · 23 Sep 2006 at 00:16

Install an older version of MSN first

aceface57 · 23 Sep 2006 at 01:03

Tweek_1984 said:
Where would I find the uni's proxy server?

The help desk would usually have to tell you the information for that, you could find out what version of msn your mates have running and give that a go?