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EVGA Pascal cards hotspot problem

I'm annoyed as initially i was going to get the cheapest card, the gainward dual fan for £350.

But in the end i thought, no, I'll treat myself to a premium one from a top brand and pay an extra £50.

Yeh, great idea that was! No issues with the cheaper gainward at all, yet the supposed premium product is riddled with cooling issues due to evga penny pinching :rolleyes:
 
harney said:
I use strips and cut to size...

So you want good quality thermal pads or strips

On the evga card there 1mm thickness on the Memory and most are not touching the plate so you can use 1.5mm thick but i went for 2mm thickness yes the thicker they are there is a cost of being less efficient but its far better than an air gap.. so 1.5 or 2mm if you want

The Vrm strip is about 7mm wide and 110mm long 1.5 mm thick
As these are touching the pads mainly due the the vrms being slightly higher and the pad is thicker.. so no need to replace i used what was there already...

I also did what EVGA have advised to do too a strip above the chokes and above the vrms above the pcb base plate and the pad on the rear of the pcb behind the back plate ...


TAKE NOTE

When using Thermal pads make sure you take the thin plastic protective film off before applying otherwise you will run into issues...if i remember right recently didn't one manufacture forget to do this on a line of cards ...
Click to expand...

Thanks for this. So with some extra pads, evga own pads purely for the vrms and some high spec compound, I should have a decent 1080 after already shelling out over £600 :D
 
Drollic said:
Thanks for this. So with some extra pads, evga own pads purely for the vrms and some high spec compound, I should have a decent 1080 after already shelling out over £600 :D
Click to expand...

Ahh you bought the EVGA 1080GTX DIY Edition, nice!

Seriously, i would send this back to EVGA to sort rather than risk killing something on a £600 card.
 
SiDeards73 said:
Ahh you bought the EVGA 1080GTX DIY Edition, nice!

Seriously, i would send this back to EVGA to sort rather than risk killing something on a £600 card.
Click to expand...


Q. What happens if my card is accidentally damaged during the optional thermal pad installation?
A. EVGA will stand behind its customers with full warranty and cross-shipment.*
 
SiDeards73 said:
Ahh you bought the EVGA 1080GTX DIY Edition, nice!

Seriously, i would send this back to EVGA to sort rather than risk killing something on a £600 card.
Click to expand...

I was tempted initially, but I think I'll do a better job myself with some of the garbage I've seen posted. I'm perfectly happy with the rest of the card. That plus I can use better core compound. I'll probably leave the memory though under the plate. That seems a bit hit and miss.

Ignoring this issue, the card is good. The finish on it is probably one of the best I've ever seen as I've previously commented on. Mine still has as close to no sag as you can possibly get. Even the sticker placement is near perfect if you're being ocd. Some cards you end up with marks, awkward looking fitment, miss shapen heatsink fins, stickers that might of well have been thrown on.. The list goes on. Happy with no coil whine and the speeds clocked also.
 
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IvanDobskey said:
Thing is, i did read lots of reviews and they were all pretty favorable for the evga sc.

I suspect for my usage, I'll never have a problem. So i guess i just have to suck it up and buy a different brand next time.
Click to expand...

When choosing my GTX1070 I also read reviews and looked at pictures of the cards and their coolers. I went for the one that seemed to have the best cooler, highest stock clocks and dual BIOS. I did consider EVGA for the warranty and reputation for good after sales service, but the cooling did look a bit "average".

Obviously this situation is attracting a lot of attention, and not all of it good for EVGA. I'm pretty sure that they'll will be designing "ACX 4.0" either now, or in the near future. The reputation of ACX 3.0 has been damaged, with or without BIOS updates and thermal pads. There may not be many cases of cards overheating at the moment, and there may or may not be more cases in the future, but I'm sure they'll come up with a new cooler. Although it would be more costly for them, offering existing customers a free upgrade to a new cooler would go a long way to keeping or even improving their reputation. The BIOS "upgrade" could serve as a temporary measure while they work on producing a new cooler.
 
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I have to be honest here and say that the "Thermal pad installation guide" looks like a right bodge job. It's actually laughable due to the fact that the pad inbetween the VRM's and the cooler looks like a god damn blanket. And whats the point because there is no pressure from the actual cooler fins. I don't even have words for the other thermal pads...

On a side note we had yet another 1080 SC go up in smoke at my place work today. This was just at the point of switching the system on with no load. Originally the system come back for black screening/Artifacts.

Anyway this 1070 FTW as been my first ever EVGA product and probably my last. Going to to take mine back in to work and see if i can get it swapped out for something else. I was hoping that EVGA was giong to go with the recall all cards as i heard mentioned at work but they decided that some VBios update was the answer and to ramp fans up which defeats the purpose of these later (And previous generation) cards being quiet under lower loads. And then to expect people to bodge their "premium" products (Premium price...) Pfft, i'm out.
 
I'd recommend for everyone to start returning evga cards maybe the n they will start taking customers seriously. This is unacceptable when you have to pay so much money for a mid/high gpu(1070/1080)
 
Digit said:
I have to be honest here and say that the "Thermal pad installation guide" looks like a right bodge job. It's actually laughable due to the fact that the pad inbetween the VRM's and the cooler looks like a god damn blanket. And whats the point because there is no pressure from the actual cooler fins. I don't even have words for the other thermal pads...
Click to expand...

I didn't realise that the VRMs weren't actually covered by the baseplate. Looks like the thermal pad is stuck on top of the VRMs, then the vertical heatsink fins dig into the thermal pad slightly. If that's the case it really is a bodge. I can see a lot of dust getting stuck to the top of that thermal pad.

As I understand it, the other thermal pad is between the PCB and the backplate, behind the VRMs. That's an unusual cooling method.
 
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I bought a EVGA 1070 FTW card from Overclockers just around 30 days ago. I would ideally like to return it and get a different brand. Is this possible or am I outside the return window? Would prefer not to have something in the house that has a risk of catching fire. And don't want to be messing around the BIOS and the card after the price that was paid for it.

First and last time buying EVGA :( .
 
Akmeeda said:
I bought a EVGA 1070 FTW card from Overclockers just around 30 days ago. I would ideally like to return it and get a different brand. Is this possible or am I outside the return window? Would prefer not to have something in the house that has a risk of catching fire. And don't want to be messing around the BIOS and the card after the price that was paid for it.

First and last time buying EVGA :( .
Click to expand...

I think you got only 14 days to change you mind
 
I initially ordered some thermal pads for my Classified a while back, no response.

I also ordered an EVGA PowerLink when first offered quite some time ago, no response.

I have now decided to RMA my card, to be honest I don't expect to pay £750 for a top end product to be expected to remedy a known fault with a product myself with a workaround. I hear EVGA are quite rightfully providing RMA replacements for people who don't feel comfortable with dismantling their cards, so I sent the RMA request to EVGA in Earnest yesterday and am still awaiting a response.

Not an impressive customer experience to be perfectly honest so far for me from EVGA considering their good rep.

Ben can you chase up my RMA ? Will we have to pay advanced RMA charges as this is essentially a recall of a faulty product?

Thanks
 
Dervious said:
I didn't realise that the VRMs weren't actually covered by the baseplate. Looks like the thermal pad is stuck on top of the VRMs, then the vertical heatsink fins dig into the thermal pad slightly. If that's the case it really is a bodge. I can see a lot of dust getting stuck to the top of that thermal pad.

As I understand it, the other thermal pad is between the PCB and the backplate, behind the VRMs. That's an unusual cooling method.
Click to expand...

Classified also has a set of caps running alongside that appear to rest on the heatsink and look a couple of milimeters higher than where I think the pads go.

Looking at it, wondering if the pads need to be thicker to get proper contact.

Difficult to call with no illustration or install video of the pads installed on this board.
 
I was disappointed with my first EVGA card ever having spent over £400. It was also my largest purchase on a computer component ever too. I expected to install and forget but found myself most evenings reading on forums like this about the problems of the cards whilst I sat on the fence whether to RMA.

I wasn't keen on installing the thermal pads myself and plus with the coil whine on my card, I returned the card in the end and purchased an MSI GTX 1070. Samsung memory, no coil whine, cool and slightly quieter :)
 
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