Evri - no update since requesting parcel to go to locker

[cheesefest]

Evri courier came to my address when I was on hospital on Tuesday. Then the new reattempt time on Wednesday was at a time when I was out. So I requested to go to my nearest Evri locker which is three quarters of a mile away. Since then, I had no updates of the parcel.

Is this bloody normal for Evri? Wish they can let us put a customised safeplace. Other couriers - DPD and DHL I can do this, behind my wheelie bin which you can't see.

 

[cheesefest]

safe space is behind the wheelie bin.....that's really not a safe place at all hoss, especially if the courier moves the wheelie bin to set the parcel behind it and doesn't move the bin back to obscure it from view.

My home is at the end of residential parking. Only myself, neighbour go past it. Home is not on the street

 

[cheesefest]

Contacted Evri. As nothing has been updated on notifications for a week. All I did was to request the parcel to be delivered to the Evri locker as the second attempt of delivery, I was out.

Said they will check the depot and takes 48 hours to do this. I have also e-mailed the retailer with screenshot of the no notifications after last Wednesday afternoon.