Excellent fibre deal from Vodafone

wesley · 15 Aug 2017 at 09:41

Just tried Sam knows

Downstream Min 74mb, max 80mb

Upstream min 19mb, max 20mb

How accurate is it though?

Thanks again

stoofa · 15 Aug 2017 at 10:25

wesley said:
Just tried Sam knows

Downstream Min 74mb, max 80mb

Upstream min 19mb, max 20mb

How accurate is it though?

Thanks again

Use the ISP's checker rather than a generic one.
The ISP will give you a "guaranteed minimum" along with the "expected up's and down's". Why is this important?
Because, if you are going for an 80mb connection and the generic tester says 74mb but the ISP say "guaranteed minimum 60mb" then until that speed is less than 60mb your connection is deemed to be working as expected.

wesley · 15 Aug 2017 at 10:52

Just tried Vodafone speed and available checker

.
Great You can get our Unlimited Fibre 76
Estimated download speed range*

74Mbps to 76Mbps
Minimum guaranteed download speed**

67.11Mbps
Estimated upload speed range*

19Mbps to 20Mbps

Sparx · 15 Aug 2017 at 19:51

@wesley you appear to be right near your cabinet, so will likely see the full 76/20 sync speeds. Permitting your line is of good quality etc.

wesley · 15 Aug 2017 at 21:12

Great thanks

chongker · 16 Aug 2017 at 00:04

Anybody have any comments on Vodafone customer service? Had a bit of a fiasco with BT disconnecting my line accidentally while putting in a neighbour's line which made me think of switching.

stoofa · 16 Aug 2017 at 10:13

wesley said:
Just tried Vodafone speed and available checker

With those details you are more likely than not going to sync at the highest possible speed and even if not, Vodafone are guaranteeing you at least 67mb (which is only 9mb lower that the maximum anyway).

Certainly got to be worth considering.

DragonQ · 16 Aug 2017 at 11:43

stoofa said:
With those details you are more likely than not going to sync at the highest possible speed and even if not, Vodafone are guaranteeing you at least 67mb (which is only 9mb lower that the maximum anyway).

Certainly got to be worth considering.

Maximum speed is 78 Mb/s, not 76 Mb/s. I assume the 76 Mb/s figure comes from some "certain percentage of customers must be able to get this speed" advertising rule, since every ISP uses it.

SixTwoSix · 16 Aug 2017 at 12:54

chongker said:
Anybody have any comments on Vodafone customer service? Had a bit of a fiasco with BT disconnecting my line accidentally while putting in a neighbour's line which made me think of switching.

As mentioned in the other Vf thread, when I had to call them I got straight through to someone who listened properly to the issue, understood what i'd tried to do to fix it and wasn't reading from a designated script.

KIA · 18 Aug 2017 at 18:50

Ayahuasca said:
Think I may have to cancel I'm reading over on their forum that Vodafone won't give you the details required to use a 3rd party modem/router?

Edit: Nevermind, looks like they changed this decision a few months ago and will now give out the credentials.

Tell them you're using an approved modem/router. https://uno.help/knowledge-base/article/openreach-approved-vdsl-modems

sastusbulbas · 22 Aug 2017 at 18:47

Was using an Asus AC87 with the Superhub in modem mode.

Considering Vodaphones deal, £30 a month sounds great value after what we had with Virgin.