External caddy problems

robgti · 11 Feb 2012 at 20:27

Hi all.

Just bought a Pluscom 3.5" sata to usb caddy.

Installed a Samsung F3 1TB drive and the computer picks up a removable device but does not pick up the drive inside.

I am using Windows 7 64bit. It should be just plug and play but is having none of it.

Any ideas?

robgti · 11 Feb 2012 at 21:20

Yes the power cable is connected and turned on.

I have taken the drive out and plugged in directly to the motherboard and picks it up fine.

In Disk Management it does not appear in the top column along with my SSD etc but underneath.

I have gave it a drive letter.

robgti · 13 Feb 2012 at 13:45

Yes USB storage is enabled in the bios.

Tried another HDD in the caddy and still the same.

Going to try another caddy and see if that works.

robgti · 13 Feb 2012 at 15:15

Does the drive have to be FAT32 formatted?

robgti · 13 Feb 2012 at 15:29

So even though the HDD I was trying to use all ready has files on it, it should have worked?