External drive not working with windows 10

[Tropicocity]

Hi all,

Recently upgraded to Windows 10 and I'm now unable to use my 4TB Hitachi Touro external drive. It's recognised under device manager in the USB section, but it doesn't show up on "this pc" (aka my computer) and it's also not showing under disk management.
Has anyone had a similar problem and managed to fix it?

 

[Stealthploit]

First i would check in the manage section of the windows if all the drivers are updated
also make sure windows 10 is fully updated.
if so
next step i would go into manage properties of that drive hardware id and google search the number for a driver.
Hope this helps