Facetime!

the_worrier · 22 Apr 2013 at 06:25

Please help!

I am in Afghanistan trying to use facetime. Its my mates ipad mini and my wife has an iphone 4. He successfully uses facetime all the time (he's here too) out here to contact his wife. My wife uses it at home all the time to facetime our daughter so it works, etc on her iphone. The wifi is excellent at both home and out here, and facetime is permitted / used widely out here.

I've added her email address and mobile no to his contact entry for her but it won't allow me to facetime her!? Why not? What are we doing wrong? Many thanks.

passey89 · 22 Apr 2013 at 07:09

pattojones said:
Please help!

I am in Afghanistan trying to use facetime. Its my mates ipad mini and my wife has an iphone 4. He successfully uses facetime all the time (he's here too) out here to contact his wife. My wife uses it at home all the time to facetime our daughter so it works, etc on her iphone. The wifi is excellent at both home and out here, and facetime is permitted / used widely out here.

I've added her email address and mobile no to his contact entry for her but it won't allow me to facetime her!? Why not? What are we doing wrong? Many thanks.

have u tried sending her a message first?

IF not send her a message through the message app it might not recognise its an iphone just from the number. Is the box goes blue in message then try facetime again.

Mirmo · 22 Apr 2013 at 09:35

You also need to check what she has as her facetime contact detail in her iphone settings. If she's put her e-mail address in as what she wants to use for facetime and you try facetime her using her number it won't work, same as vice versa.

thedoc46 · 25 Apr 2013 at 10:56

Do they even have the internet in Afghanistan ?

tom_e · 25 Apr 2013 at 10:58

thedoc46 said:
Do they even have the internet in Afghanistan ?

No it's actually just a really big bundle of string they tow behind the aircraft when they take troops out, the tin cans have to be acquired from the locals

thedoc46 · 25 Apr 2013 at 16:47

Joking aside, have her go to the settings, FaceTime, and have her tell you what is checked on the 'You can be reached by FaceTime:' setting.

Add that into your address book and you'll be all set.