FAIL !!!

About 1994 my mate came round to have a look at my first pc and picked up the mouse and put it on the screen to roll around asking 'what does this do then'.
 
Rilot said:
Years ago, when I worked in retail I had a woman come in and ask me about a specific printer. I showed her to the printer and corrected her when she stated it was A3 (it was a small printer). She got quite angry with me and said " My son says it's A3 and he earns a lot more money than you so he should know". I tried arguing with her but she wouldn't have it. She bought the printer.
2 days later she brought it back and complained to my manager that I'd sold her an A4 printer which I'd claimed could print A3 and I should be fired in her opinion.
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You find this sort of opinionated and unwilling to listen retard in every single aspect of sales and public relations.
They are right until they are wrong, in which case it is your fault for being wrong as you didn't inform them correctly.
 
Another I just thought of.
When I worked for a large well known PC chain, I was demonstrating a PC to an Asian couple. They decided to buy the PC and asked me the price. I read out the price on the sticker.
He then said "How much for cash?" I re-stated the price on the sticker.
"No" he says, " How much for 'cash'?" and produced a large wad of notes from his pocket. I once again stated the sticker price and explained that we don't do discounts for payment in cash.
The man looked at me like I was some kind of idiot and started to explain how we wouldn't have the declare the money and so could save on tax.

Yeah, a FTSE listed name brand retail chain is sure gonna cook the books for cash..........
 
Oh, and another. This relates to my mother.
She had bought Sky HD and an HDTV and was telling me how great the picture quality was. When I went round to see her I noticed she had removed the HDMI cable from the Sky box and replaced it with a SCART. When I questioned why she had done this and explained that she wasn't getting HD because of it, she told me that her friend "who knows all about TVs" had told her that the cable Sky gave her was "too thin" to cope with the HDTV pictures and she should use a SCART cable as it had more room.

I have tried to explain to my mum about her moron friends who "know everything about x" but she never listens.
 
That reminds me, a guy I work with thinks that he is watching everything in HD just because he has a HDTV. He has no HD sources, in fact he only watches freeveiw and DVDs on it. He just will not listen when I try to tell him he needs a HD source to actually watch anything in HD.

'But it's a HDTV'

Head, meet wall.
 
I've had a few when I was working on a first line IT support.

A guy calls in and says that his door needs fixing. I explain to him multiple times that we are an IT helpdesk. He continues to say that the room was broken into and it needs fixing straight away. I begin to think it might be a swipe card system which another part of the company dealt with but he explains that it is a normal door.

After a long conversation and him getting quite angry he eventually explains that he called the IT helpdesk because it was the computer room that was broken into... :rolleyes:

You got to love their logic
 
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A friend was telling me on msn that her aunt had died. I accidentally used the wrong smiley. It's amazing how a sentence can lose it's intended tone when the wrong smiley is at the end of it. The worst part is that I know she didn't get on with her aunt but she was still clearly upset about it. She thought I was being sarcastic and immediately signed out.

I'm really sorry to hear that :(

I'm really sorry to hear that :D
 
Hikari Kisugi said:
You find this sort of opinionated and unwilling to listen retard in every single aspect of sales and public relations.
They are right until they are wrong, in which case it is your fault for being wrong as you didn't inform them correctly.
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So true. I use to work for a large retail chain in electronics a few years back and routinely had customers like what your initial quote described.

Problem is though, even if you have the worlds best intentions to help someone, other people don't, which is also the same for a lot of companies. The company I worked for are direct parners with MONSTER so peddle all their amazingly overpriced product into most sales. I for one wouldn't say to a customer that they should buy a £200 HDMI cable for their HDTV when a £3 one would do exactly the same thing for their content.

I've never commited a crime in my life, but working for a retail firm is the closest I've come to literally robbing someone blind of their money via decept lol. Online shopping with abit of research now = best way

Anyways whilst staying ontopic, my best FAIL moment was probably whilst working for that retail company. We had a PC which was the last one so ex display so the gent who was interested in it says could we do abit of discount and he quotes a number which was about 5% so I said yes. I told the guy I needed to just go check with a manager as that was routine to make sure the discount didn't harm the profit margin and I could go all the way to 30% off, which I offered to the customer. He then proceeded to scream his head off at me saying that I was "confering" with my manager on how best to take his cash....

Needless to say, he didn't buy it, but the couple stood next to him listening in nearly snapped my arm off for it lol.

Worst FAIL I've EVER heard whilst working in retail was an old lady came into the shop saying that her husband couldn't find where to fit the cable she had for her washing machine. We all didn't have a clue what she meant as the washing machines all come with exactly what they need anyway and all cables are hardwired. She then produced a SCART lead and said "the nice man in ****** said I need this to get the best results". Made me feel sick, especially seen as it was a £150 cable :S

Needless to say, we reported that on her behalf to the companies head office and she got a full refund.
 
I knew a lad (won't tell you his name) who used to live on a road next to a primary school.

In the freezing cold winters, he'd get up early and throw a bucket of water on the pavement in front of his house. Then sit in his bedroom window laughing at the kids and parents falling over.
 
trentlad said:
I knew a lad (won't tell you his name) who used to live on a road next to a primary school.

In the freezing cold winters, he'd get up early and throw a bucket of water on the pavement in front of his house. Then sit in his bedroom window laughing at the kids and parents falling over.
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Was he called Peter Mandelson ?
 
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