"Failed to connect to a windows service"

messirafa

messirafa

messirafa

Associate
Joined
29 May 2010
Posts
13
Hi,

I bought an overclocked bundle and parts from overclockers a while ago...

Argon Intel Core i3 2.93GHz @ 4.00GHz Overclocked Bundle

Sapphire ATI Radeon HD 5750 Vapor-X 1024MB GDDR5 PCI-Express Graphics Card

Samsung EcoGreen F2 1.5TB SATA-II 32MB Cache - OEM (HD154UI)

OCZ ModXStream Pro 600w Silent SLI Certified Modular Power Supply

Antec 300 Three Hundred Ultimate Gaming Case - Black



I installed windows 7 on it and until a few days ago it was working fine.

It suddenly restarted after being used for around 3 hours. Then start up recovery started and it completed saying nothing was wrong and then restarted again...

From then on each time I started up the computer it restarted during the "starting windows" screen. I then put in my windows 7 disc and ran a memory diagnostic and it said everything was fine and then started up.

The next time I started it, it did the same thing (restart on starting windows screen)... this happened a few times, so i thought it may be a hardware problem... I removed the ATI graphics card and the system started fine, until I logged in and it took a good 3 minutes to go to the desktop!

Upon the desktop starting up, it displayed in the bottom corner "Failed to connect to a Windows Service"... I cannot connect to the internet either and it is really annoying! so have to use my extremely poor laptop! :(

Does anyone have an idea what the problem is? :confused:

I have a very important university dissertation to finish and need the computer to be running properly!

Can you please help me?! :)

Thanks

Dave
 
Is it possible to run HD Tune to check the hard drive for any errors or performance problems, download mem test and check the memory with this as well, not sure how good windows is at detecting faulty memory.

It could be your current install has got corrupted, It might be worth re-installing.
 
Iwould guess that your install is corrupted. Back up everything you need a do a complete install, also run HD tune to make sure the disc is fine.
 
RJC I'll try HD tune and mem test, will the free version be able to detect what you think may be wrong?

beefybarn, I tried a fresh re-install last night, but it failed right at the very last stage!

This is the first pc I have built, is it possible one of the components have failed?

thanks!
 
The free version will do fine :)

You may have faulty memory or the overclock could be coursing stability issues, by running mem test and hd tune this may say something else.
 
I don't really know about what HD tune can do, so I will post the image of what the displayed results say to see if you guys could kindly help :) (i've still got it open if you want to look at the other tabs, then i can upload them!)

85834547.png


I ran windows' memory diagnostics last night and it said everything was fine... i'll try memtest in a minute

may seem like a stupid question, but how can I turn the overclock off? (and can i turn it back on assuming its not the problem?)

cheers
 
wow... running memtest now and there are over 30,000 errors and its only 40% through!

is this because I have restarted about 20 time since the failure? Or does it mean the memory is actually damaged??

(sorry to ask so many questions by the way!)
 
It probably means the overclock/settings are unstable - possibly the warm weather is pushing it further than it was tested to. Its possible the memory is damaged but more likely the settings are wrong.
 
well... i'm on pass 3 of the memtest... its taken 1:53hrs so far... on pass 3... errors 470,528... does this mean my memory needs replacing??!! once the test is finished i will post a picture to get additional help from you guys... maybe the faulty memory has corrupted my hd?

since i've only had this pc about 2 months and overclockers overclocked and tested the motherboard and ram, am i covered for them replacing faulty parts?

thanks for your comments :)
 
It most probably the memory giving you errors in windows, my i7 setup I built last year had the same problem, when I managed to boot into windows errors left, right & center.

Annoying thing was the 2nd set of RAM was faulty and would pass mem test but not any stability testing.
 
RJC, did you have the same errors? "Failed to connect to a Windows Service" ?? which basically makes start up really slow and unable to connect to the internet (for me anyway!) I'm also unable to run any games, but can run office 2007 and play videos...

I'm really unsure what to do and need a speedy recovery (also the cheapest available as i have little income being a student)

how did you fix your problem?
 
I RMA'D the RAM back to Overclockers, and bought Patriot Viper C8 memory instead and got a refund on the OCZ memory.

I can't remember the exact errors but windows kept saying various programs have shutdown in the end got frustrating.

Try removing one stick of RAM and see if that helps, or do a BIOS reset which will reset the overclock and reduce the memory speed (hopefully).

As the system in under warranty post a note in the customer section below.

http://forums.overclockers.co.uk/forumdisplay.php?f=116
 
huge lol at my error count by the way! cheers, I'll remove one stick of ram tonight and retest...

if i reset the overclock, can i overclock it again? bit of a pain! maybe I should have just bought a pre-built system!
 
Ha ha just a few :eek:

What motherboard was included, as some boards allow you to save profiles in the BIOS, which Ocuk saved to.
 
- CPU: Intel Core i3 2.93GHz @ 4.00GHz
- Motherboard: Gigabyte GA-H55M-UD2H (Socket 1156) DDR3 Motherboard
- RAM: Corsair XMS3 (2x2GB) DDR3 PC3-12800C9 1600MHz Dual Channel
- Cooler: Artic Cooling Freezer 7 Pro Rev2 CPU cooler

this is what was in the bundle
 
Looks like that board can save profiles, when in the BIOS screen press F12 this should show list of saved profiles.
 
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