Failing GPU?

Barks · 25 May 2020 at 15:10

MacBook Pro 8 months old, only back a few weeks ago from having a new buttercrap keyboard fitted that failed.

I noticed some artefacts when scrolling through photos the other day and it's still doing it. You're hard pressed to see them but they're definitely there when scrolling. It has also crashed twice today, the dock responds but you can't move any windows or click on anything.

Ran diagnostics and it says everything is normal. Any ideas?

Alpherah · 25 May 2020 at 17:47

Going to be Logic Board most likely, possibly damaged in repair but could be one of those things also

Biz.Kid09 · 25 May 2020 at 19:48

Definitely back to Apple, presumably you have Applecare still active.

Alpherah · 25 May 2020 at 20:13

Biz.Kid09 said:
Definitely back to Apple, presumably you have Applecare still active.

Most stores would cover as it’s been a few weeks since a repair - assume apple care would do the same

Feek · 26 May 2020 at 00:50

Eight months old, it still has AppleCare. Get it back to them.

Barks · 26 May 2020 at 20:33

It's also covered for 2 years as I bought it from a well known high street retailer.

It has been fine today. Will wait and see how it behaves over the next week or so - no rush as above warranty deadline is ages away. The artefacts in photos are very hard to see but they're definitely there if you look closely.

Feek · 26 May 2020 at 21:56

Barks said:
It's also covered for 2 years as I bought it from a well known high street retailer.

Yeah but if it's going to need a logic board, I'd much rather have it dealt with directly by Apple rather than [I assume] John Lewis.

Barks · 28 May 2020 at 13:03

Feek said:
Yeah but if it's going to need a logic board, I'd much rather have it dealt with directly by Apple rather than [I assume] John Lewis.

Yeah this is very true. It has been absolutely fine this week but as I said the artefacts are there in Photos. I'm going to be doing some heavy CPU intensive work in Lightroom over the weekend so will see how it holds up then.