Failure rates of Hardware in 2013 - GPU's

pgi947 · 3 Jan 2014 at 12:29

I've had far more hard drives die then anything else, though two of my 7970's did die under stock conditions.

I've had a kit of ram and a psu die in the last week though

Davedree · 3 Jan 2014 at 12:30

nothing is worse than a hdd failure when you haven't backed up,
God damn samsung f3 and the intel z68 click of death !!!!

Gregster · 3 Jan 2014 at 12:34

pgi947 said:
I've had far more hard drives die then anything else, though two of my 7970's did die under stock conditions.

I've had a kit of ram and a psu die in the last week though

Ahhh yer, I also have had a kit of Corsair 1600 die and one OCZ PSU.

Silent_Scone · 3 Jan 2014 at 12:36

I've had to send back more than 30 Vertex 2 SSDS (They weren't all mine obviously

)

Thankfully OCZs RMA service is pretty good. Or was...probably half the reason they've gone under

Going further back, used to have to send back tons of Hitachi Deskstars. Or as we liked to call them Death Stars

setter · 3 Jan 2014 at 12:37

Ive had the misfortune of having 3 hdd's die simultaneously. 2 Samsung f1's and a western digital. My current f3 gave out a few smart warnings about a month ago but has been fine since. Had a few dead mobo's but the last one was from a mess up by evga. Sent a working nf 680 sli board away for step-up to 780i, they refused this but instead of getting my working board back they sent out a dead one, different serial numbers so i knew it wasn't mine.

pgi947 · 3 Jan 2014 at 12:40

MjFrosty said:
I've had to send back more than 30 Vertex 2 SSDS (They weren't all mine obviously )

Thankfully OCZs RMA service is pretty good. Or was...probably half the reason they've gone under

Going further back, used to have to send back tons of Hitachi Deskstars. Or as we liked to call them Death Stars

Urgh, deskstars and diamondmax 9's, the stuff of nightmares.

humbug · 3 Jan 2014 at 12:42

Gregster said:
Not heard anything back at all, so it is starting to fail

3 weeks and nothing but the Chrimbo period doesn't help.

Thats a shame Greg.

LtMatt said:
Say what now?

Oh, you know

MooMoo444 · 3 Jan 2014 at 12:48

Didn't even know OCZ went under. Learn something everyday.

My faultless OCZ Vertex SSD's are doing my proud. Allow me to shed a manly tear for OCZ.

setter · 3 Jan 2014 at 12:53

Ocz made some great ram kits, (big fan of the reaper kits here). However their record with ssd's is less than stellar.

slick rick · 3 Jan 2014 at 12:55

I didn't know OCZ had gone under either, got their 1250w gold PSU in September so I hope it doesn't break! :O

Silent_Scone · 3 Jan 2014 at 13:00

MooMoo444 said:
Didn't even know OCZ went under. Learn something everyday.

My faultless OCZ Vertex SSD's are doing my proud. Allow me to shed a manly tear for OCZ.

Not looked for a while but I was under the impression Seagate were in the process of saving them. At least their SSD line.

andybird123 · 3 Jan 2014 at 13:06

Toshiba have acquired their SSD lineup, no news yet on what is happening with the company or the rest of their business (power supplies etc.)
they filed for bankruptcy end of Nov and Toshiba was announced 3rd Dec, and on the 12th they (OCZ) launched a new product

CAT-THE-FIFTH · 3 Jan 2014 at 13:10

First, we wanted to start off this article by thanking the guys at Puget Systems for taking the time to compile these numbers and compiling their most reliable hardware of 2013.

So,the data is for one boutique vendor in the US.

Hence,it is important to know what companies they were using,ie,they could have been using XFX for AMD and EVGA for Nvidia.

Silent_Scone · 3 Jan 2014 at 13:12

andybird123 said:
Toshiba have acquired their SSD lineup, no news yet on what is happening with the company or the rest of their business (power supplies etc.)
they filed for bankruptcy end of Nov and Toshiba was announced 3rd Dec, and on the 12th they (OCZ) launched a new product

That was it. Knew somebody was digging them out.

CAT-THE-FIFTH said:
So,the data is for one boutique vendor.

And your point is?

Gregster · 3 Jan 2014 at 13:15

CAT-THE-FIFTH said:
So,the data is for one boutique vendor in the US.

Even I had heard of them and they are a big US company.

http://www.pugetsystems.com/reviews.php

I think they sell enough systems to get a good overall % of fairness

CAT-THE-FIFTH · 3 Jan 2014 at 13:19

MjFrosty said:
And your point is?

Look at my post again(I added some info). We need to know what OEMs are being used.

Gregster said:
Even I had heard of them and they are a big US company.

http://www.pugetsystems.com/reviews.php

I think they sell enough systems to get a good overall % of fairness

Number of shipped systems?? Number of cards shipped??

How are their volumes compared to Newegg or Dell as a percentage of total AMD card sales in the US per model? 1%? 10%?

What OEMs are they using?? What models of cards are they using??

Silent_Scone · 3 Jan 2014 at 13:20

They point out specific brands used which had a 0% failure rate. So I'm sure they use a scope of a few. Including AMD cards

ASUS 7850 with 0%.

I can see your point as people like ASUS tend not to skimp on components. Gigabyte for example use cheap VRMS which is why we saw a large number of failures at one point.

Not just their GPUs either.

Gregster · 3 Jan 2014 at 13:24

CAT-THE-FIFTH said:
Number of shipped systems?? Number of cards shipped??

How are their volumes compared to Newegg or Dell as a percentage of total AMD card sales in the US per model? 1%? 10%?

What OEMs are they using?? What models of cards are they using??

lol I don't work for them, I just posted some info from brightsideofnews

CAT-THE-FIFTH · 3 Jan 2014 at 13:25

MjFrosty said:
They point out specific brands used which had a 0% failure rate. So I'm sure they use a scope of a few. Including AMD cards

ASUS 7850 with 0%.

I can see your point as people like ASUS tend not to skimp on components. Gigabyte for example use cheap VRMS which is why we saw a large number of failures at one point.

Not just their GPUs either.

I liked what Be Hardware did(French site) when they listed it per OEM IIRC for various components.

We know certain AMD OEMs did far worse as a whole,so perhaps Puget should give a more detailed breakdown of the companies and card models which were the worse!

That way we could know who to avoid in the future,and hopefully the negative publicity will mean the OEMs will need to act.

Gregster said:
lol I don't work for them, I just posted some info from brightsideofnews

We need more info!! Maybe we should e-mail Puget to get them to release more detailed numbers,at least regarding what OEMs and models were the worst offenders.

Silent_Scone · 3 Jan 2014 at 13:27

I think being a retailer it best not to name and shame lol.

"Most returns are from XFX, utter ****.

Meanwhile their allocation for the next quarter gets dumped lol.