Fairly sure this is the problem but just want to make sure

PCDave · 19 Aug 2011 at 14:49

WiFi has been poor the past few days so i have been told. I pinged google and got response times as follows

C:\Windows\System32>ping www.google.co.uk

Pinging www.google.com [209.85.146.103] with 32 bytes of data:
Reply from 209.85.146.103: bytes=32 time=95ms TTL=49
Reply from 209.85.146.103: bytes=32 time=345ms TTL=49
Reply from 209.85.146.103: bytes=32 time=761ms TTL=49
Reply from 209.85.146.103: bytes=32 time=1551ms TTL=49

Ping statistics for 209.85.146.103:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 95ms, Maximum = 1551ms, Average = 688ms

I then logged into the routers interface and pinged google

PING 209.085.146.103 (209.85.146.103) 60 bytes of data.

60 bytes from 209.85.146.103: icmp_seq=1 ttl=50 time=30.0 ms
60 bytes from 209.85.146.103: icmp_seq=2 ttl=50 time=25.0 ms
60 bytes from 209.85.146.103: icmp_seq=3 ttl=50 time=30.0 ms
60 bytes from 209.85.146.103: icmp_seq=4 ttl=50 time=30.0 ms
--- 209.085.146.103 ping statistics ---
4 packets transmitted, 4 received, 0% packet loss, time 3015ms
rount-trip min/avg/max/mdev = 25.000/28.750/30.000/2.165

From looking at these results would you agree the router is on its way out?

bledd · 19 Aug 2011 at 14:50

Could be many wireless signals in your area sharing the same channel.

Use this to scan for other networks..

http://www.metageek.net/products/inssider/

Then change your router channel accordingly.

PCDave · 19 Aug 2011 at 15:16

Cheers Bledd. I ran the tool you sent me and it picked up 3 wireless networks how ever they were all on seperate channels.

My network was on channel 11 + 7 & rssi -57
Neighbour 1 was on channel 1 & rssi -73
Neighbour 2 was on channel 36 + 40 and rssi 36+40

The router does sit at the bottom of the stairs and is kicked frequently by people taking there shoes of despite me telling them there break it if they keep doing it.

Any thing else I can check or is it time to look into a new router.

PhillyDee · 19 Aug 2011 at 15:19

Might be worth changing the channel anyway. Might help! As may movign the router itself.

bledd · 19 Aug 2011 at 16:58

Things I'd try before getting a new router..

-Change the channel.. test it..
-Update wireless drivers on machines..
-Write down any usernames/passwords you need for the router and do a master reset / firmware upgrade too

dovey · 19 Aug 2011 at 22:43

My laptop gives odd latency if it's on battery and not plugged in. Really confused me as I rarely used it on power!

PCDave · 20 Aug 2011 at 22:12

I think I may have solved it. I upgraded the firmware on the router and the ping times went back to normal. I will monitor it over the next few days and see how things go.

Cheers for all your help!