FAO any McAfee epo users

Some of our affected machines wouldn't recognise removable media unless they were booted into Safe Mode and logged in as a local administrator.

Our procedure was:

Boot into Safe Mode, log in as local admin and rename Program Files\McAfee to something else.

Reboot back to safe mode.

Copy svchost.exe to Windows\System32 from a CD or USB stick.

Reboot Windows into normal mode. You might want to pull the network cable at this point as you'll have no AV running, but we didn't bother.

Rename Program Files\McAfee back to this.

Run Superdat file to update.
 
Some of our affected machines wouldn't recognise removable media unless they were booted into Safe Mode and logged in as a local administrator.

Our procedure was:

Boot into Safe Mode, log in as local admin and rename Program Files\McAfee to something else.

Reboot back to safe mode.

Copy svchost.exe to Windows\System32 from a CD or USB stick.

Reboot Windows into normal mode. You might want to pull the network cable at this point as you'll have no AV running, but we didn't bother.

Rename Program Files\McAfee back to this.

Run Superdat file to update.


This seems a bit drawn out, we just booted to safe mode, logged in as local admin and ran superDAT. No renaming of anything. :confused:
 
Blimey!

We use Symantec Endpoint Protection (which is a bag of ****) so didn't get this problem, but we had the 2010 update problems at the beginning of the year :(.

I soo want us to change to NOD32!
 
we had 1 pc that was affected took me 5 mins to fix. luckily.

I laugh though when i was trying to send the mcafee fix and working svchost out to other engineers through email and the email scanner (another company) was blocking it. tried to rename it/zip it made no difference.

don't know if it is irony when you are sending a fix due to a virus scanner that has killed pcs and it gets blocked by a virus scanner.
 
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Blimey!

We use Symantec Endpoint Protection (which is a bag of ****) so didn't get this problem, but we had the 2010 update problems at the beginning of the year :(.

I soo want us to change to NOD32!
Glad it wasn't just us! We had awful headaches getting EM Library working for any client with more than one deployment server.

The new version is coming out soon and I am *NOT* excited by the prospect.
YamQU.png

;)
 
Guys, quick question regarding this as I know sod all about McAfee.

A colleague of mine at work has a Toshiba laptop running Vista x32. He also runs McAfee Total Protection, I gather thats an AV of some kind. I haven't had a chance to do any research just yet.

He has an issue where just recently, on the 21st to be precise the program icon in the systray changed into a shield icon, which I gathered was just the program being updated and receiving an new icon in the process. However upon clicking the systray icon nothing happens.

Upon launching McAfee manually, a white box appears where the program should be on the screen and that is it. Could this be borked from the dodgy update?

Right now I am proposing a reinstall of McAfee.
 
i know this isn't particularly helpful, but if it were me i would un-install it and then install something other than mcafee. they are causing me nothing but headaches at the moment!
 
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