Faulty Hardware?

joe20

joe20

joe20

Associate
Joined
30 Mar 2015
Posts
18
Hi, I have a bit of an issue with my relatively new PC.
All of these issues have been happening from since I built it (Jan 2015).
I simply ignored them because I thought they weren't much of a big deal.
But now, I am starting to think something is faulty and I may need to replace the part.

Component List -
EVGA GTX 980 Superclock ACX
Adata XPG 32gb DDR4 2133mhz ram
Intel i7 5820k (no overclock yet)
Crucial mx100 512gb ssd
WD Caviar black 1tb
Gigabyte X99 gaming 5
Superflower golden green 750w '80 plus gold'
H105 cpu cooler

Issue I have been having (all of which are intermittent faults)
- Inability to boot, pc restarts after bios screen - need to pull out all cables and leave it for a min for it to boot
- Doesn't detect OS - asks me to insert media
- led on mobo turn off + flash with audio levels
- Onboard audio (not HDMI audio) goes a bit crazy - crackling etc and a restart is needed

It now seems that nearly every time I turn on my PC I am greeted with one of the above (usually not being able to find media) and I have to unplug my PC cables a few times to get it to boot.

- All hardware purchased from OCUK

Note these do not happen all the time - it is random, but lately I am noticing it a lot more.
Does anyone know if they are symtoms for a faulty part?
 
First thing I would check is that you are running the latest BIOS, its a new platform so bugs are still being ironed out.
 
Okay, I just checked im on BIOS version F3 and F8 is out. Since this is a brand new board should I risk flashing the BIOS, I have never done it before and I do not exactly want to brick it :/
 
Use Qflash which you will see in the BIOS, you can't get it wrong that way.

So download the BIOS
Extract the folder
Place the BIOS file (is 16mb or so) onto a USB stick
Enter the BIOS with this plugged in
Select Qflash
Update from drive
Select the file
let it run.
 
Okay, every time I try to access the BIOS/Q-Flash my PC just flicks off and restarts. If I unplug the RAM and PSU cables etc I may be able to get into the BIOS, however, would this be safe? I don't want it to do its usual restart thing while I am updating the BIOS
 
Thats not good.

Disconnect the HDD, SSD and run the bare minimum of ram needed. Hopefully that helps.

Then do the flash.

Then reconnect everything.
 
Yes.

Thinking about it more is there a white coloured USB port on the rear of the board and a button with a flash symbol on it?

If yes then I think you can update using that. Have a read of the boards manual.
 
Okay just had a look it says this : "Before using Q-Flash Plus, make sure to insert the USB flash drive into this port first" ... this is for the white USB port, I don't think it says anything else so I guess I just plug the USB in there instead of a standard usb port?
 
I've had a look at the video, I have the white usb and the qflash LED so I am fine there. But before the guy goes ahead with it in the video he says to rename the file to 'gigabyte.bin' , now the file name is 'X99G5.F8' do I change this to gigabyte.bin.f8 or get rid of the f8 completely?
 
Sorry I didnt post back, I didnt go ahead with it until I finished my exams recently. I updated the BIOS today to the latest one, and it fixed all my problems! However, whenever I try to get into the BIOS it just gives me a black screen. I downgraded the BIOS to the second latest one and still the same issue, any ideas?
 
Okay.. I cleared the cmos but now when the PC boots it shows no post screen but just the words A9 and a dash in another corner ( the same thing that used to happen when trying to get into the bios before) and only shows a black screen. The PC no longer boots into windows.. it's just stuck on this.
 
From your original post, Sounds like its possible your board has a short, or the front panel wires are wired up incorrectly/on the wrong headers. It could also be a fault in the power supply/power supply cables.

Looking at where you are now, sounds like a bad flash. Does your board have dual-bios? Check your manual. If so, set it to the 2nd BIOS and try to boot. If it doesn't and you cant get it to respond after clearing the cmos, check to see if you can flash bios again - If I remember corrtly some boards will still let you flash the BIOS even if the current bios is unuseable.

Failing that you might have to get a new bios chip off Le Bay or something. They're usually cheap and just slot in on your mobo.

Good luck!
 
Thanks for the reply, I can't flash a new bios since I can't get it to show a post screen. The feature qflash plus only works if both the main and backup bios's fail, which is not happening apparently.
 
You must log in or register to reply here.
Back
Top Bottom