Fee for buying with credit card

Soldato
Joined
11 Jun 2011
Posts
3,873
Location
Northampton
them rates look good

As a seller of high turnover goods with a reasonable margin we cannot afford the fees we are charged on CC. Also they scare the **** out of me for reasons that somebody may buy something and try a chargeback for silly reasons.

As such i just refuse to take them, its my business my terms, were not trying to rip anybody off but the card charges are to high on a 10-20k item if on CC.
 
Permabanned
Joined
9 Jun 2009
Posts
11,904
Location
London, McLaren or Radical
izeetle used to have a sliding scale so it was 2.75% for small traders. Now it's a fixed 1.75% with their latest plans. On a 5 pound buy that's 9p. If your margin is 9p your bussiness is going to struggle! Just stick a minimum spend of 5 or 10 and job done? My mum was using paypal here and izeetle now and it's actually pretty good for her usecase. Izeetle is surprisingly reliable and now takes contactless!

I do think it's a bit unfair because a CC vendor (let's say AMEX) can jack their fees up and offer rewards to their customers. Simple solution vendors just ban such CC vendors.

Afaik izeetle is more 'expensive' fee wise compared to more traditional methods used in shops but there's no fees, minimums etc just the (small) cost of the device and transaction fees.

If it's really that low now, then that's an acceptable fee structure.

Last time I looked, for visa specifically... it was even as high as a base price of 50p per transaction + 1-3%

It did depend on the deal of the provider though and it could vary quite a bit.

If it's really that low now, then yes - no problem with it and they shouldn't be profiteering from it, not at all... all I'd be bothered about is covering the costs.

I'd be OK with a minimum spend... most of the places I've dealt with over the last years did that anyway... so it was a minimum spend of £5 or £10 for no fee... otherwise less than that, they'd charge 50p... I don't see any issue with that. Now maybe they just specify a minimum spend if their fees are higher than the offer you've posted, I'd be OK with that.
 
Associate
Joined
10 Apr 2008
Posts
1,010
For the record, I don't mind a minimum spend of £5 either for small shops.
My point was that by pushing a surcharge you might be making a margin on a small sale, but if you drive away a customer then they won't be doing a big spend with you either and you lose out.
 
Soldato
Joined
22 Jun 2005
Posts
9,066
Location
Nottinghamshire
If it's really that low now, then that's an acceptable fee structure.

Last time I looked, for visa specifically... it was even as high as a base price of 50p per transaction + 1-3%

It did depend on the deal of the provider though and it could vary quite a bit.

If it's really that low now, then yes - no problem with it and they shouldn't be profiteering from it, not at all... all I'd be bothered about is covering the costs.

I'd be OK with a minimum spend... most of the places I've dealt with over the last years did that anyway... so it was a minimum spend of £5 or £10 for no fee... otherwise less than that, they'd charge 50p... I don't see any issue with that. Now maybe they just specify a minimum spend if their fees are higher than the offer you've posted, I'd be OK with that.
I don't think izettle ever had a per transaction charge. Also there is square which is just as good
 
Soldato
Joined
7 Dec 2002
Posts
3,961
Location
UK
Nobody get's charged 3-5% on a personal credit card. I can get rates down to 0.43%.

If the merchant can't be arsed to shop around why should the consumer pay?
 
Soldato
Joined
22 Jun 2005
Posts
9,066
Location
Nottinghamshire
Nobody get's charged 3-5% on a personal credit card. I can get rates down to 0.43%.

If the merchant can't be arsed to shop around why should the consumer pay?
Exactly I have demonstrated that it takes all of five seconds to get a percentage charge for card processing that's relatively low.
 
Soldato
Joined
9 Jul 2003
Posts
9,595
You can put a small amount on credit card and still get section 75 protection but yeah they should have stopped that.
 
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