Firefox Opening on Startup

zom247 · 22 Aug 2018 at 10:30

I have the latest version installed (61.0.2 64 bit) and for the last couple of days FF has been opening when I boot my machine up. The page it shows is the Windows 10 Help page. It's not in the start menu and my homepage has not been changed. I've run Malwarebytes and done a virus scan but these come up clean. I've installed no new addons either. Not really a big thing but an annoyance. Anyone got any ideas what's causing this?

jsmoke · 22 Aug 2018 at 10:37

Try msconfig and uncheck ff in startup.

Glanza · 22 Aug 2018 at 10:43

Are you leaving FF open when you shut the PC down?

Disable Fast startup also.

zom247 · 22 Aug 2018 at 10:45

jsmoke said:
Try msconfig and uncheck ff in startup.

Already looked in the startup menu and nothing there. Should have said I'm using W10 and mscconfig just points you to use task manager but there's still nothing in there.

zom247 · 22 Aug 2018 at 10:47

Glanza said:
Are you leaving FF open when you shut the PC down?

Disable Fast startup also.

I always close FF and fast startup already disable. Only been happening for a couple of days which is why I thought it might be spyware but the scans come back clean (Bitdefender and Malwarebytes).

Glanza · 22 Aug 2018 at 10:50

If it's the help section popping up Windows thinks you need it for some reason i.e program crashing.

zom247 · 22 Aug 2018 at 11:02

Glanza said:
If it's the help section popping up Windows thinks you need it for some reason i.e program crashing.

Strange though as I've had crashes before and never seen this page. More googling then

Rensin · 22 Aug 2018 at 11:03

I've had this too but only when rebooting from Safe Mode.

I get the windows help page & task schedular opening up.

yashiro · 30 Aug 2018 at 12:54

https://support.mozilla.org/en-US/kb/firefox-starts-automatically-when-i-restart-window

zom247 · 10 Sep 2018 at 09:53

I did a fresh install not long ago and all was well until this morning. Booted up and FF starts straight away with the Windows 10 Help page. FF was closed down last night when I turned my PC off and there's nothing in the start up menu, checked event viewer and no crashes either. Not the end of the world but annoying and I would like to know what's causing it.

weyland yutani · 10 Sep 2018 at 17:51

Sometimes I inadvertently click the help ? icon in file explorer instead of X to close the window. If I do this, Firefox is certain to automatically open on the Win10 help page the next time I reboot the system . . .no idea why though.