Soldato
- Joined
- 6 Sep 2005
- Posts
- 3,781
Hi guys
I've employed four people three weeks ago as my business has started expanding quite a bit and things are going quite well...except for one person.
It was explained to them in interview that they have to reach a certain productivity level each day otherwise I literally can't afford to employ them, the other people seem to have reached and surpassed it quite easily but this one person is struggling...on average only achieving 75% of what they should be.
I haven't spoken to them explicity about it yet but figures are taken at the end of each day to check how everyone is doing so they know they are behind. Trouble is they don't seem to be all that keen to do anything about it to fix it...they never ask for any help or advice as to how to improve...their telephone manner leaves something to be desired and I get the feeling they are treating the job more as a time filler / hobby than a serious profession.
I'm in a bit of a pickle about it and not sure what to do...my ruthless managerial part of my brain is saying 'fire them' they can't do the job. Then I think that perhaps they need further training (though it's pretty basic what they do)...or more of a chance...or maybe they haven't settled in...then I think that it's Christmas coming up and I can't fire them before that.
I know you have to give someone a weeks notice if you are firing them after having employed them for a month so that is playing on my mind as well...I don't want to have to tell them they aren't good enough and then have them round the workplace for a week...similarly I don't want to tell them not to come in and have to pay them a week for doing nothing...
Any suggestions or advice (especially from people who have to hire / fire on a regular basis)?
Many thanks.
I've employed four people three weeks ago as my business has started expanding quite a bit and things are going quite well...except for one person.
It was explained to them in interview that they have to reach a certain productivity level each day otherwise I literally can't afford to employ them, the other people seem to have reached and surpassed it quite easily but this one person is struggling...on average only achieving 75% of what they should be.
I haven't spoken to them explicity about it yet but figures are taken at the end of each day to check how everyone is doing so they know they are behind. Trouble is they don't seem to be all that keen to do anything about it to fix it...they never ask for any help or advice as to how to improve...their telephone manner leaves something to be desired and I get the feeling they are treating the job more as a time filler / hobby than a serious profession.
I'm in a bit of a pickle about it and not sure what to do...my ruthless managerial part of my brain is saying 'fire them' they can't do the job. Then I think that perhaps they need further training (though it's pretty basic what they do)...or more of a chance...or maybe they haven't settled in...then I think that it's Christmas coming up and I can't fire them before that.
I know you have to give someone a weeks notice if you are firing them after having employed them for a month so that is playing on my mind as well...I don't want to have to tell them they aren't good enough and then have them round the workplace for a week...similarly I don't want to tell them not to come in and have to pay them a week for doing nothing...
Any suggestions or advice (especially from people who have to hire / fire on a regular basis)?
Many thanks.