First eBay Problem

G18241

G18241

G18241

Soldato
Joined
3 Mar 2004
Posts
7,340
Location
Sheffield
:( Hit my first eBay problem in about 4 years :(

Bought the GF a charm, title said "genuine" and had all the product details of the charm that cross referenced to the proper website, and seller had 100% feedback with a few hundred sales...no problem i think, check the feedback and they have sold a number of the same type of item with good feedback.

Gets to me within 2 days but is the worst fake i have ever seen...feedback on their ebay shows a number of other people also complaining.

Their account has now been closed, and they have said i will get a full refund, if i send the item back recorded delivery...which i will have to stand to the cost of...though on his feedback another person who has complained has put that they told him to throw it in the bin, and gave a full refund.

Now i know it is only going to cost a couple of quid to send this back, but i do not see why i have to stand to the cost of returning something that i should never have received in the first place.

Had a reply off eBay withing 5 hours of opening the dispute, so will see what i get back from that.

Would you cough up the few quid to get the £30 back or would you stand your guns and refuse to pay the return postage, knowing he has let someone off before refunding without asking them to return it??
 
count yourself lucky a couple of years ago my auntie bought a sweetie bracelet off there. It was in the wrong shape box they thought hey, should be ok. Couple of months later it was starting to discolour, go to ask the seller and find out hes been suspended. Never heard a dogs bark from ebay again.
 
Rules are rules, you've got to send it back for a refund sadly unless buyer refunds you himself.

I went through a similar process with fake autographs and didn't need to return them, got refunded in the end as i got somebody to prove they were fake.
 
Going to hold out for a day or two, its the fact i KNOW he has refunded somenone else without them sending it back that is annoying me :p

What if this was a very heavy item then...Cost me say, £20 with £16 postage, highly unlikely yes, but could be very heavy...wouldnt be worth even chasing then would it?
 
seller had 100% feedback with a few hundred sales...no problem i think, check the feedback and they have sold a number of the same type of item with good feedback.

Gets to me within 2 days but is the worst fake i have ever seen...feedback on their ebay shows a number of other people also complaining.
Click to expand...

wat
 
Pretty sure one of my friends had this with a 'charm' of sort.

She had to go and get it looked at by a jewellers to prove it was a fake and they provided a letter stating this I believe.

Once that was done and shown to Ebay / PayPal, money was refunded and the item was not returned to seller.
 
Seller probably sold genuine once then used the +feedback as leverage to stock fake ones and make a saving....obviously everything didn't go better than expected.
 
Did you pay the sort of price you would expect for a genuine one or was it cheap enough to get you worried of the possibility it may be fake before it arrived?
 
Scrutinize said:
Did you pay the sort of price you would expect for a genuine one or was it cheap enough to get you worried of the possibility it may be fake before it arrived?
Click to expand...

He had a few listed at the same time, there were not so cheap that i thought they were fakes at all, one i was watching went for £130, when in the shop its £150, the one i bought should be £38 and i got it for £30 so nothing at all made me suspicious.

Had the following message back from them this morning :

"first of all, dont use words "other buyers", i refunded only to 1 buyer who didnt had to send item back. as it was absolutely different (shape, color, look) item. as i said i will refund as soon as item arrives back, so maybe stop complaining and go to post office"

Sent rather a lenghty reply back to this one, how he has the cheek is beyond me :p
 
Let's put it in to perspective:

£3 - Turn that in to £30 and lose the charm you bought your girlfriend
£30 - Fake bracelet that's probably worth £2.50 itself
 
Tingle said:
Let's put it in to perspective:

£3 - Turn that in to £30 and lose the charm you bought your girlfriend
£30 - Fake bracelet that's probably worth £2.50 itself
Click to expand...

£3 is £3, which i am losing for absolutly NO reason what so ever, apart from some idiot scamming people, he wont be any out of pocket, and will have the charm back to then scam someone else, i will be £3 down...somehow doesnt seem right to me.
 
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