Flaming Ebay

Ixon

Ixon

Ixon

Associate
Joined
30 Apr 2003
Posts
1,490
Location
Wigan
Sold a Graphics card on the 9th of December fully working on ebay, the buyer just got in touch asking for his money plus postage back saying the card doesn't work 54 days after i sold it, now I'm right in thinking that once 45 days have past the buyer can't ask for a refund.

Never had a problem in the past in all the years of selling on ebay, now get this idiot asking for his/hers money back nearly 2 months after they first bought it.
Eitherway I've now done with selling on ebay just not worth the risk and cost anymore.
 
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Not seen any changes to the 45 day rule anywhere. He bought a second hand item and it failed, it happens.

Think you can leave feedback up to 60 days though so might be worth stringing it out with "emailing ebay for advice" and "checking the warranty with manufacturer" just so he doesn't give you bad feedback. Mind you, if you're genuinely done with it then i wouldn't worry.
 
Ask them what the issue is and the steps they've tried, try to help at first as it may not be working for some reason.

Don't think they can dispute it though.
 
Pretty sure you can now open a dispute upto 6 months on paypal.

Yep :

You can open a dispute in the Resolution Centre of your PayPal account within 180 days of payment
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Then tbh I'm better just closing both ebay & my paypal account as I'll be £200 out of pocket thanks to somebody that more than likely damaged the card.
 
Ask him to send the card back at his own cost.

Explain to him you will check at the serial numbers,security markings,and photos which you took to be 100% sure it is the same card.

This might spook him as the "security" markings might not be obvious to him.
 
That's me put off from selling anything electrical on ebay again!

Is there any manufacturers warranty left on the card you could help him with getting it repaired?
 
www.moneywise.co.uk said:
However, if you’re buying from an individual – which constitutes a private sale – the rules are slightly different. For example, the so-called ‘implied terms’ of the Sales of Goods Act only apply to title and description, not to quality. This means the goods must simply correspond with the description, and be legally owned by the seller.

“That means a dress can’t be a size 12 if it was described as a size 18,” says Stephen McGlade, a solicitor at consumer group Which?.

However, if an item is advertised as “a three-year-old bike”, for example, it doesn’t mean it has to work, just that it has to be three years old. In this case, especially when the item has been well-used, the transaction remains a case of caveat emptor, or ‘buyer beware’. “This, put simply, is why you pay a lower price for second-hand goods,” says McGlade.
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Can you not argue that so long as the item was described accurately the buyer has no legal recourse against you if it fails - you are not a business or retailer, therefore the quality (i.e. the working lifetime) of the item is irrelevant and not your problem, regardless of ebay's terms & conditions?
 
enkoda said:
Can you not argue that so long as the item was described accurately the buyer has no legal recourse against you if it fails - you are not a business or retailer, therefore the quality (i.e. the working lifetime) of the item is irrelevant and not your problem, regardless of ebay's terms & conditions?
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The problem is no matter what you tell them they fail a claim with paypal or ebay and get their money back regardless.

This is the reason why Im never using ebay again to sell anything, you have no protection, so they can have an item upto 6 months after they bought it damage it ect then request for their money back knowing full well they get it back and the seller is left out of pocket.
 
Ixon said:
The problem is no matter what you tell them they fail a claim with paypal or ebay and get their money back regardless.
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Do they really though?

Can you find an example of someone selling a second hand item and it breaking after 54 days, and losing out?
 
Another week, another ebay thread.

In all seriousness I stopped selling stuff on eBay a few years ago before they put the daft 180 day returns in. I stopped as the selling fees were getting ridiculous, it sounds like it's actually getting worse and worse.
 
Ixon said:
The problem is no matter what you tell them they fail a claim with paypal or ebay and get their money back regardless.

This is the reason why Im never using ebay again to sell anything, you have no protection, so they can have an item upto 6 months after they bought it damage it ect then request for their money back knowing full well they get it back and the seller is left out of pocket.
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If you are prepared for the long haul you and the buyer will the money. I had a 4 month discussion with Ebay about selling Fifa coins (which is against their terms) and I got too keep my cash.

took a while but if you persist ...
 
MrMarvelous said:
Another week, another ebay thread.

In all seriousness I stopped selling stuff on eBay a few years ago before they put the daft 180 day returns in. I stopped as the selling fees were getting ridiculous, it sounds like it's actually getting worse and worse.
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Bout time a competitor stepped in, free listings, 5% fees on everything for life, true seller/buyer feedback, no payment restrictions.
 
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