Former banks question.

Some more news about HSBC. Closing more banks and moving to of a more online presence.

During lockdowns banks reduced both opening hours and days. Customers got a bit fed up of queuing, so went online. Banks claimed that no one uses them - as customers were restricted to using them. then close branches.

HSBC have closed four branches around here. Now have to visit Leicester city centre for physical banking.
 
Some more news about HSBC. Closing more banks and moving to of a more online presence.


There's always a union guy going "what about the elderly" :D

HSBC said it would invest in updating its remaining 327 branches, but a union accused it of abandoning customers.
"Without any corporate social responsibility to require banks to stay on our high streets to help the elderly, disabled or vulnerable, then access to cash and banking will be lost forever," said Dominic Hook, national officer at Unite.

At what point do we drop this nonsense? Like when posters on here start collecting their pensions will some union Luddite still be saying "what about the elderly" in reference to technological change/phasing things out after people have had decades to adapt?

So life expectancy in the UK is a little over 80 now.

Direct debit was agreed to by UK banks in 1964, it got widespread use, according to Wikipedia citing the creator's obituary, at the end of that decade, so today's 80-year-olds were in their late 20s when it was widely adopted.

The first ATM installed in the UK was in London, 1967, I guess it took time for them to get established but again you're probably looking at today's 80-year-olds being in their 30s when they were widespread.

The world wide web was made available to the general public in 1991 when today's 80-year-olds were around 49, obviously, it wasn't adopted at that time by everyone (far from it) but over the years people have got online, someone in their 70s has had a couple of decades now to learn how to operate a PC and to use a web browser!

I remember doing work experience in a bank as a teenager, I was shadowing the financial advisors but one day I spent the morning at the counters - middle age women would come in with their debit cards, go up to the counter and ask to withdraw some cash... I just don't understand that mentality, I guess some of them like to have a natter but there were literally ATMs both in the wall outside and a couple of machines inside too + a machine to pay in cash, yet these dinner lady types came in to use the counter regardless.

There is rarely any need for people to go to a physical bank, it's nice to have occasionally but honestly, I'd be fine with my bank only having a couple of dozen branches in major city centres. The only time I've been in person recently is to pay in some cash and even then I was just walking in to use a machine, that's something that can be done at a post office too. That is perhaps the main thing that isn't substituted online; small businesses that take in a lot of cash have to drop it off but that in itself isn't a good reason to need entire branches to be kept open, perhaps they'll have to suck it up and drive a bit further or pay for a cash pickup.

I mean if they really want to do stuff in person I guess these elderly people can still queue up at a post office and pay in money, bills etc.. in person and annoy everyone waiting in line to actually use the postal system.
 
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During lockdowns banks reduced both opening hours and days. Customers got a bit fed up of queuing, so went online. Banks claimed that no one uses them - as customers were restricted to using them. then close branches.

HSBC have closed four branches around here. Now have to visit Leicester city centre for physical banking.

They have done exactly the same with cash machines here. There was a massive reduction of holes in the wall and ATM machines and the excuse was nobody used them. :D Big push to get rid of cash and move to online banking I think it's coming.
 
They have done exactly the same with cash machines here. There was a massive reduction of holes in the wall and ATM machines and the excuse was nobody used them. :D Big push to get rid of cash and move to online banking I think it's coming.
Most cash machines went with branches closing. One branch near me had two ATMs outside and now down to one.

Still can’t believe that 1.2m adults are unbanked- don’t have a bank account. They have no idea how much money they are paying extra for services esp with many companies don’t want to know about people without bank accounts
 
There's always a union guy going "what about the elderly" :D



At what point do we drop this nonsense? Like when posters on here start collecting their pensions will some union Luddite still be saying "what about the elderly" in reference to technological change/phasing things out after people have had decades to adapt?

So life expectancy in the UK is a little over 80 now.

Direct debit was agreed to by UK banks in 1964, it got widespread use, according to Wikipedia citing the creator's obituary, at the end of that decade, so today's 80-year-olds were in their late 20s when it was widely adopted.

The first ATM installed in the UK was in London, 1967, I guess it took time for them to get established but again you're probably looking at today's 80-year-olds being in their 30s when they were widespread.

The world wide web was made available to the general public in 1991 when today's 80-year-olds were around 49, obviously, it wasn't adopted at that time by everyone (far from it) but over the years people have got online, someone in their 70s has had a couple of decades now to learn how to operate a PC and to use a web browser!

I remember doing work experience in a bank as a teenager, I was shadowing the financial advisors but one day I spent the morning at the counters - middle age women would come in with their debit cards, go up to the counter and ask to withdraw some cash... I just don't understand that mentality, I guess some of them like to have a natter but there were literally ATMs both in the wall outside and a couple of machines inside too + a machine to pay in cash, yet these dinner lady types came in to use the counter regardless.

There is rarely any need for people to go to a physical bank, it's nice to have occasionally but honestly, I'd be fine with my bank only having a couple of dozen branches in major city centres. The only time I've been in person recently is to pay in some cash and even then I was just walking in to use a machine, that's something that can be done at a post office too. That is perhaps the main thing that isn't substituted online; small businesses that take in a lot of cash have to drop it off but that in itself isn't a good reason to need entire branches to be kept open, perhaps they'll have to suck it up and drive a bit further or pay for a cash pickup.

I mean if they really want to do stuff in person I guess these elderly people can still queue up at a post office and pay in money, bills etc.. in person and annoy everyone waiting in line to actually use the postal system.

ATM's are useful, but the only time I have used the bank recently apart from my pensions in and direct debits out is to pay some large cheques in from building societies in anticipation of buying a house.

I do still use cash and usually have a twenty in my wallet. Never having used a credit card, I use a debit card or cash for purchases. Old school I know.

Businesses like having a bank open nearby it seems. I sometimes go in and it is a small business getting a float or banking takings. Market traders don't usually take cards. Splitting a curry night between three friends is easier if each has twenty or thirty quid in their pockets, the waiter gets tipped as well.
 
I don't even need to go in to a branch to deposit a cheque, just take a picture of it within the bank's app.

I do wonder what will happen if there's ever another run on a bank with no physical branch to queue outside of. It'll be to easy to just to stop any online transactions and all the users can do is to shout at the clouds.
 
Splitting a curry night between three friends is easier if each has twenty or thirty quid in their pockets, the waiter gets tipped as well.

How so?

When we go out with friends and split the bill 50/50 we just tell the waitress and they divide the total (normally we round up as part of a tip and to make it easier) then just pay contactless. I honestly cannot see how paying cash is easier.
 
I don't even need to go in to a branch to deposit a cheque, just take a picture of it within the bank's app.

I do wonder what will happen if there's ever another run on a bank with no physical branch to queue outside of. It'll be to easy to just to stop any online transactions and all the users can do is to shout at the clouds.

Ahh clever clogs.

I do like wafting in with £145k in cheques to deposit though.
 
Still can’t believe that 1.2m adults are unbanked- don’t have a bank account. They have no idea how much money they are paying extra for services esp with many companies don’t want to know about people without bank accounts

Some people don’t believe in it or have been banned from having an account. I.E people who commit digital fraud.

Some people also like cash hidden somewhere as it’s easier to get away with tax. You can’t hide digital transactions easy.
 
All three banks where I lived have closed in the last few years, one is now a pet shop, one they are converting into a 24/7 convenience shop and the other a DIY shop. Although I won't use the pet shop the other 2 are infinity more useful than a bank to me as I cant even remember the last time I was in one of them.
 
All three banks where I lived have closed in the last few years, one is now a pet shop, one they are converting into a 24/7 convenience shop and the other a DIY shop. Although I won't use the pet shop the other 2 are infinity more useful than a bank to me as I cant even remember the last time I was in one of them.

There was 4 bank ATMs and about 6 free standing ATMs all gone out of action in the last 3 years here.
 
During lockdowns banks reduced both opening hours and days. Customers got a bit fed up of queuing, so went online. Banks claimed that no one uses them - as customers were restricted to using them. then close branches.

HSBC have closed four branches around here. Now have to visit Leicester city centre for physical banking.
Use of banks has been dropping for many years, probably decades at this stage. Physical banking is dead, get used to it.
 
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