FPS sudden drops

Joshua muldoon · 18 Apr 2019 at 15:38

Hi,
just brought a brand new pc specs are:
yzen 5 2600, AMD B450 Motherboard, Up to 16GB DDR4 3200MHz Memory, 240GB SSD, 1TB HDD, 7.1 High Definition Audio, 600W Bronze Rated PSU, Windows 10 Home Advanced 64Bit

I’m getting roughly 110 FPS but randomly it jumps to around 20 a few times during a game, which is causing it to freeze. Can anyone help? Thanks

Plec · 18 Apr 2019 at 15:43

Joshua muldoon said:
Hi,
just brought a brand new pc specs are:
yzen 5 2600, AMD B450 Motherboard, Up to 16GB DDR4 3200MHz Memory, 240GB SSD, 1TB HDD, 7.1 High Definition Audio, 600W Bronze Rated PSU, Windows 10 Home Advanced 64Bit

I’m getting roughly 110 FPS but randomly it jumps to around 20 a few times during a game, which is causing it to freeze. Can anyone help? Thanks

Was this a pre-built OcUK system (600W bronze)?

Have you been monitoring your temps at these times?

Idle and load temps of your CPU and GPU would be useful to have.

Plec · 18 Apr 2019 at 15:48

And is the system clocked?

orbitalwalsh · 18 Apr 2019 at 15:49

which games is this happening in ?

Joshua muldoon · 18 Apr 2019 at 15:56

Yes it was a pre build and the idle temp is around 41, how do I check load temp? Thanks

Joshua muldoon · 18 Apr 2019 at 15:58

It’s on fortnite and I’m not sure what clocked means sorry I haven’t got great knowledge about pcs

Joshua muldoon · 18 Apr 2019 at 16:15

No its not overclocked

Plec · 18 Apr 2019 at 16:37

Download Core Temp and GPUz - for monitoring your temps.

Perhaps run some dedicated stress tests - Prime95 (blend will be fine) for CPU using Core Temp - a 5 minute burn will be suffice. And Furmark for GPU - again 5 minute burst while watching GPUz. If temps in either test start going North of sanity terminate the test.

If temps are OK - we may do a combo to pee off the PSU.

Joshua muldoon · 18 Apr 2019 at 16:51

CPU is 34 min 61 max
Gpu 83
Both whilst playing I re installed the game and doesn’t seem to be a problem yet( only just started playing again though

Joshua muldoon · 18 Apr 2019 at 17:02

Tried to download stress tests but windows is blocking it

Joshua muldoon · 18 Apr 2019 at 17:05

Ok doing the furmark one now, what shall I look out for?

Joshua muldoon · 18 Apr 2019 at 17:06

It’s staying on the upper dotted line, I’m guessing that’s what you meant by sanity ?

Plec · 18 Apr 2019 at 17:09

*On phone: GPU temp is high for Fortnite.

What's your card brand/model and how long was it running to reach 83?

Run furmark with GPUz - and give live temp. If there's a problem temps will shoot up rapidly.

Joshua muldoon · 18 Apr 2019 at 17:10

Furmark running for 5 mins says max 72
Gpuz says current temp is still 83

Joshua muldoon · 18 Apr 2019 at 17:11

And been running for couple of hours

Joshua muldoon · 18 Apr 2019 at 17:14

Sorry I read it wrong the gpu temp is around 45

Plec · 18 Apr 2019 at 17:15

Joshua muldoon said:
Furmark running for 5 mins says max 72
Gpuz says current temp is still 83

GPU temps seem okay.

Ideally need to test CPU under strsss now.

If that passes you'll need to run memtest HCI to test your memory. I'll give you links when I'm home (unless someone else appears).

If that all pass you'll need to contact OcUK in Customer Services Forum.

Joshua muldoon · 18 Apr 2019 at 17:15

Doing another stress on the gpu now

Plec · 18 Apr 2019 at 17:15

Joshua muldoon said:
Sorry I read it wrong the gpu temp is around 45

45 in Furmark? Can't be right.

Joshua muldoon · 18 Apr 2019 at 17:16

Gpu on stress test is around 70