Yeah lesson learned, went back and had a look at the email and its very convincing.
they still managed to ring lloyds up pretending to be me and then transferred all my money out of my savings account, then paid all that into a american express card they own and had a nice shopping spree.
When you setup a new payment for Lloyds then they send you a text to your phone. If you change your phone contact details they text you on the old number and then you can't make any payments for a fay or two. How did they get around that?
