FREE Steam codes for GIGABYTE Z370 AORUS mobos purchases & reviews

Should this still be working? i ordered my 370 gaming 7 on the 7th of November, i am just trying to redeem this and it keeps saying "please enter the digits you find on the serial number printed on the box or ATX connector." i am doing that exactly, trying with and without SN at the start but it's not taking it. There's no contact details on the gigabyte site to contact directly. Thanks

If you have problem to register the data via online form of Free Steam promo then please contact our team for help under: [email protected] providing all details via email.
Please note the above email address is only for the first promotion.

For the second promotion (“Have Your Say!” Z370 Motherboards Reviews Promotion) it's different as you register via email, not via online form.
 
Submitted mine over 2 weeks ago and again earlier this week assuming the previous one didn't go through for some reason. I have had no response whether it was acceptable or not etc so no idea whats happening
 
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