Freedom 2 Surf Customers *IMPORTANT*

Soldato
Joined
19 Oct 2002
Posts
14,154
Location
Scotland
New information from tech support at F2S giving at least some bad news (speed) and some good (LLU Migration).

TRAFFIC PRIORITISING

In order to ensure our customers get the best user experience, we are currently trialling prioritising options on our network - we have prioritised interactive traffic (such as web-browsing and emails) over non time critical applications (namely P2P traffic).

This change is currently being applied to peak periods only and we're monitoring the effects to see what timings work best, to ensure that service can be provided as fairly as possible to the majority of our customers.

LLU MAC NUMBERS

As some of you know, LLU MAC numbers can now be generated. We have trialled them with some customers in order to gauge their effectiveness. Currently I'm liaising with our account manager at Easynet in order to work out a process whereby MAC numbers can be issued in line with circuits delivered on other platforms (i.e. IPStream & Datastream).

8Mb

We're going to start offering this service further across BT's MAX trial exchanges in addition to Easynet's. This will be with the view to rolling out the service out nationally by April (subject to the trial's success).

PIPEX LLU

During spring we're looking to tap into the LLU roll-out by PIPEX as well. This will offer more choice and speeds in the LLU areas. I've got no specific details just yet, but we'll be looking to offer high speed (24Mb/ADSL2+)/low contention services in the LLU areas.


ADDITIONALLY :- Easynet/F2S have suspended signups at around 20 exchanges because their network is getting too congested.


Now obviously the traffic shaping is the major bit because as far as i can work out it's from about 8am till Midnight, which sucks. Cos during peak times i can only pull about 1-2mb max. However i think i'm stuck with F2S as nowhere else does LLU in my area :(
 
Soldato
OP
Joined
19 Oct 2002
Posts
14,154
Location
Scotland
Unfortunately despite them claiming priority to Web/Email etc there are a large number of people complaining of slow service over all usage, myself included. The fact that they have suspended LLU signups at a lot of exchanges suggests there network is screwed at the moment.
 
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