I've known people use Turtlewax Colour Magic to blend the scratches back to a better colour.. a wash or two later and it all disappears and you suddenly see the scratches again..
That's about the only sane explanation I can think of, fits with the sudden removal of the two scratches at the dealers..
All the dealers do it anyway. I have noticed the scratches with every used car I had bought after a few washes, no matter which dealer. Apart from brand new cars.
Not every one has a rotary or DA but that is how they can be fixed and will not return after you have wash the car. Get on a car cleaning forum and see if you can find someone local that will help you.
i washed a car once with a brillo pad. i recommend it to get those hard to shift bits of mud off.. NOT... had to completely T Cut the car afterwards and it never looked the same...
but yea its not difficult for a dealership to gloss over some faint scratches and you will never see them till you clean it... which sounds exactly like what has happened here..
They could have used something along the line of poorboys black hole (is it a dark colour car?) that has a filler in to mask small scratches and swirlies? Get some and re-apply
As has been said they have used a polish that is full of filler. Not such a surpirse seeing the small amount of time dealers spend prepping a car.
If such a polish masks them temporarily then an abrasive polish should lose them completely. For this type of thing I personally use 3M Perfect It III (fine) followed by 3M Imperial Hand Glaze followed by AG SRP all applied by hand.
Long process by hand as you have to work the polish quite hard (until it gets slightly warm) but should see the back of any light
scratches.
EDIT- 10/10 for the drama of the thread title though
Quick update guys...took the car to the dealership and surprise surprise they are willing to sort out only the scratches that were previously buffed by them and have now reappeared. I told them that I wanted a permanent solution, they agreed to spray the bonnet. However, the car is titanium silver and according to them they will also have to respray the whole bonnet and the wings so that the colour matches. He didn't mention charging me for it in the whole conversation.
Now for the weird part. He said that the issue with re spraying/painting the car is that it 'might' affect the resale value when the time comes to trade it in and that I would not be comfortable with the fact that my car has been resprayed. I personally have no issues with that tbh but wanted a general opinion on the forum.
I'm taking the car back tomorrow morning so need to decide how to proceed. That still leaves other scratches which I will have to sort out myself.
It depends how bad the scratches are and as it's going to be a cheap job (for they will do it as cheaply as they can get away with) I wouldn't want it done as it is not an easy colour to match. If it was a first class body shop then I might but the fact is they will get a bloke to spray it and it will probably stand out, to a good eye, like a sore thumb.
I don't know about the BMW silver, but I've seen several silver resprays and they never match the original paint work, and are particularly bad for showing it. This could be what the dealership is talking about, if someone notices the mismatched colours they're going to wonder why the respray and if the car has had some hidden damage.
IMO you'd be better off trying to get the scratches polished out or at least they'll be less noticeable, these scratches might annoy you now, but your car is inevitably going to get more, general aging/wear and tear isn't suspicious, resprayed panels are.
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