Funnyist IT Support Issue Raised.

01001001 01100110 00100000
97 110 121 32 111 102 32 121 111 117 32 99 97 110
62 65 20 61 72 73 65 64 20 74 6f
ZGVjb2Rl
01110100 01101000 01101001 01110011 00100000 01101101 01100101 01110011 01110011 01100001 01100111 01100101
dGhlbiB5b3UgYWxsIHJlYWxseQ==
64 6f 20 68 61 76 65
116 111 111 32 109 117 99 104 32 116 105 109 101 32 111 110
01111001 01101111 01110101 01110010 00100000 01101000 01100001 01101110 01100100 01110011 00100000 01100001 01101110 01100100
bmVlZCB0byBmaW5k
73 6f 6d 74 68 69 6e 67 20 62 65 74 74 65 72 20 74 6f
ZG8gd2l0aCB5b3Vy
00100000 01110100 01101001 01101101 01100101

lol

Lucky this bit can't be decoded

MD2: c68c42cfa0fa24b0e913e3e4fe103514
MD4: 6e80df0969184cb5e3f63c48c0887771
MD5: 89a3e39f96e6b2dcb25fd9bf6cee5977
CRC 8, ccitt, 16, 32 :

CRYPT (form: $ MD5? $ SALT $ CRYPT):
$1$3DsuMpxx$Tf0qoeTVUsO/kyLMtY.Uy.
(form: SALT[2] CRYPT[11]):
pscOhRIQJxENE

SHA1: 5c694fa9add28a6c64801b0c2c07291487739f9d
RIPEMD-160:
85ce1511d7c3470fe04aab58752cdf4f1e76475e
 
Last edited:
01001001 01100110 00100000
97 110 121 32 111 102 32 121 111 117 32 99 97 110
62 65 20 61 72 73 65 64 20 74 6f
ZGVjb2Rl
01110100 01101000 01101001 01110011 00100000 01101101 01100101 01110011 01110011 01100001 01100111 01100101
dGhlbiB5b3UgYWxsIHJlYWxseQ==
64 6f 20 68 61 76 65
116 111 111 32 109 117 99 104 32 116 105 109 101 32 111 110
01111001 01101111 01110101 01110010 00100000 01101000 01100001 01101110 01100100 01110011 00100000 01100001 01101110 01100100
bmVlZCB0byBmaW5k
73 6f 6d 74 68 69 6e 67 20 62 65 74 74 65 72 20 74 6f
ZG8gd2l0aCB5b3Vy
00100000 01110100 01101001 01101101 01100101

lol

Lucky this bit can't be decoded

MD2: c68c42cfa0fa24b0e913e3e4fe103514
MD4: 6e80df0969184cb5e3f63c48c0887771
MD5: 89a3e39f96e6b2dcb25fd9bf6cee5977
CRC 8, ccitt, 16, 32 :

CRYPT (form: $ MD5? $ SALT $ CRYPT):
$1$3DsuMpxx$Tf0qoeTVUsO/kyLMtY.Uy.
(form: SALT[2] CRYPT[11]):
pscOhRIQJxENE

SHA1: 5c694fa9add28a6c64801b0c2c07291487739f9d
RIPEMD-160:
85ce1511d7c3470fe04aab58752cdf4f1e76475e

http://home2.paulschou.net/tools/xlate/

Why would you need to decode a checksum? :). Also, I do have too much time on my hands.
 
It worries me that you needed to connect to the woman's PC to know to realise that the black line she was talking about on Google and only Google was the recent update to the website. Can't get decent tech support these days! :D

Sorry, but I thought this as well ;)
 
Yep,

the woman on the end of the phone has probably got very limited technical skills. What is your excuse?

You never know though, some of the descriptions you can get from a telephone conversation can miss the mark by some distance.

Someone could have drawn a long black line over her monitor and she'd probably have said the internet was different.
 
A woman my girlfriend knows works in a pharmacy. She was telling my girlfriend that the other day, a worried parent went into the pharmacy saying that her and her son had become pretty ill recently.

Pharmacist : "What are the symptoms?"

Woman : "Well, I think we've both got a computer virus"

Pharmacist : :confused: "What?"

Woman : "You know, a computer virus..."

Pharmacist : "I don't think you should go around saying that, people will think you're mad, they've got NOTHING to do with people" etc etc

Woman : "Well, the keyboard is filthy, and we are both ill now, I've read before that all sorts of things can grow in there on old food. It must be a computer virus"

Pharmacist : "lol"


This woman was apparently deadly serious
 
I'm in IT support.....for the mother-in-law :(

20 mile round trip 1: Printer not working. Solution - switch printer back on...I kid you not :mad:

20 mile round trip 2: Internet not working properly - BBC News "vanished." Solution - set BBC News back to homepage :mad:
 
I'm in IT support.....for the mother-in-law :(

20 mile round trip 1: Printer not working. Solution - switch printer back on...I kid you not :mad:

20 mile round trip 2: Internet not working properly - BBC News "vanished." Solution - set BBC News back to homepage :mad:


It's your own fault for not setting up RDP surely :p
 
No, but you can have a tasty internet cookie instead :)

web_browser_cookie.gif

Sadly I must decline, its points only for me these days :(

I got it from the moment she said the internet was different. Do I get two?

To a lot of people, google is the internet.

True, I was still clinging to the hope that it was just a different browser or homepage.

I built a machine for the wifes grandfather who over the last 10 years has gone to loads of computer classes and has bought loads of books and magazines on how to use a PC. He plugs everything in to this Belkin surge protector thing.

Now the machine had had some stability problems, rebooting totally at random which at that time I'd not managed to isolate (turned out it was the ram but I didn't have any other DDR3 to check this at the time) and so I'd had a few calls saying its done it again, or I cant find this or that.

Anyway, one day I come in and see a message on the machine from him, "I can't turn it off" is the entire message. Deciding that its generally best to just go over rather than try and talk over the phone I pop up (hes only 5 mins away) and turn the machine on and notice that the monitor hasn't come on. I press the button on the surge protector and the monitor sparks up and I shut the machine down.

So I ask him what he meant by "can't turn it off" and his answer was simply "I couldn't see the start button to click shut down".

That he couldn't see ANYTHING on the screen because it wasn't turned on he didn't feel was more of a pressing matter to mention in his message :rolleyes:

Fortunately i've not had a call from him for a while now lol. But being the computer guy in the family is frankly a pain in the ass at times.
 
I'm in IT support.....for the mother-in-law :(

20 mile round trip 1: Printer not working. Solution - switch printer back on...I kid you not :mad:

20 mile round trip 2: Internet not working properly - BBC News "vanished." Solution - set BBC News back to homepage :mad:

Install TeamViewer the next time you are there. It will save you a lot of hassle.
 
I don't know about everyone else but customers at the firm I work for seem to find it hard to come to terms with the fact that computers actually break from time to time.

".....but it was working fine yesterday".

errrr wuut?

The best gem ive ever had was when I worked in a builds and installations team. Installed a PC for a local government customer and she immediately picked up the mouse and proceeded to move it along the monitor.......

I did lol at this, reminded me of when I built up a first PC for the Mother in law who had never used a computer before. Amazing how much you take for granted and how careful you have to be with your language but I said to her 'look see the cursor on the screen here, you move it with your mouse' at which point she picked it up and held it on the monitor and tried to drag the cursor about..

Oh dear, that was a long first lesson, followed by years of unpaid tech support. :o
 
Old people do not mix with computers.

My mother types entire web addresses into Google and cannot fathom tabbed browsing.

My mothers boyfriend bought a new PC and within half an hour said he did not like Win7. I explained that I would be able to make it look more like XP for him when I next went round. Before I got there he paid someone to reinstall XP onto the machine.

My Dads friend was talking to me the other day as he has one of these people come round once a year to get rid of all the viruses, and update all his programs. He told me that the guy, who did hid annual clean up just last week told him he needed more ram as he only had half a gig. He bought another half a gig for £50. I told him he could have bought some Corsair sticks I am not using for £20. 4gb of it!

My Dad decided to buy a new PC last year and did not listen to any advise I agev him. He now has a shiny new Dell running Vista, 2gb of generic ram, a generic hard drive. Onboard 3400 series graphics, and an intel 8200 processor. How much? A grand. :rolleyes:
 
Back in the days of 3.5" disks my mother-in-law was absolutely convinced that leaving a disk on a shelf/desk/wherever would cause it to 'pick up a virus' from 'the dust in the air' :confused:
 
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