Games stop working at randomish times on VTX HD6870??

GTO656 · 16 Nov 2011 at 23:48

Hey guys, Dont't really know where to list this under besides GFX.

I've been using my newly built PC for a few weeks now. everything is working great apart from games crashing etc. Like on FIFA 12(it randomly crashes back to desktop,sometimes which isn't too concerned, I read there could be patch for it)

But Im really iritated with MW3 on steam, I manage to play a few hours and then it shows the iw5sp.exe has stopped working message.
It only happens when its a few hours into it it does feel very warm in it.

I don't think its the graphics card(heard there many issues with e.g driver not responding) It does start the games when I relaunch them. So it's not faulty.

Im thinking if it would be the fans/temperature(haven't tried it at full load).
I have an 80mm exhaust fan and 120 front cooling fan(which Im also planning to replace to more quieter fans)
Any help please?

cheers

GTO656 · 17 Nov 2011 at 10:55

Yeh bought it like to months ago, regretted getting this version. will return it for the sapphire one if this one goes out. any1 have any solutions?

GTO656 · 17 Nov 2011 at 14:00

Just played it and it managed 3 hours and still going?? weird

GTO656 · 17 Nov 2011 at 18:07

I tried multiplayer and it froze at sum point? shud I return the card?

GTO656 · 18 Nov 2011 at 16:25

TheRealDeal said:
2-3 hours in an online game is quite a long time without a crash. I have played most of the cod games competitevely and without fail in every match someone would crash. I was also prone to crashes in cod games when playing for long spells. I have no experience with fifa so cant comment there.

If you rma the card, i doubt they will find fault with it, then you will have to pay the bill to have it sent there and sent back to you, if i am not mistaken.

Ok thanks guess im gonna keep using it until if it does stop working lol.

GTO656 · 19 Nov 2011 at 18:16

It also froze a few times when playing had to use task manager to close it.

Do u mean putting the system at full load?

GTO656 · 19 Nov 2011 at 18:48

Thx dude how long should I run it for?

GTO656 · 19 Nov 2011 at 19:56

ThePengu1n said:
If your card has temp problems, you will know very quickly, 10mins max, if you don't have problems then, you probably wont at all. Furmark puts way more stress on the card than anything else you would normally do.

Thx I just installed it which option do i choose? Ill upload pic now.

GTO656 · 19 Nov 2011 at 20:00

GTO656 · 19 Nov 2011 at 21:57

Any help plz??

GTO656 · 21 Nov 2011 at 19:52

I started to play a few hours and then this blue screen came up and forced shutdown.

roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: a
BCP1: FFFFF6800003E738
BCP2: 0000000000000000
BCP3: 0000000000000000
BCP4: FFFFF80001E6C27B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112111-26457-01.dmp
C:\Users\LP\AppData\Local\Temp\WER-32931-0.sysdata.xml

Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

Any help on why that happened?

thx

GTO656 · 22 Nov 2011 at 17:18

any help pz

GTO656 · 2 Dec 2011 at 15:26

I've just tried and no issues whatsoever, however I have recently had a video hardware error would that relate to the GPU??. I want to return the card but I don't know if that classed as faulty since it still runs my games despite crashes to desktop and game errors coming up.

GTO656 · 2 Dec 2011 at 21:03

Cheers guys, its going near the 60c when using Furmark, the warranty are by ocuk so I wonder if I can return it to them?? I'll see what DirectX version I have
thx

Should have went for this one instead:
http://www.overclockers.co.uk/showproduct.php?prodid=GX-275-SP&groupid=701&catid=56&subcat=1866 as I also want a quieter GPU(gettin case fans replaced).

mmite I add, I had BSOD twice when it restarted my system once from desktop.

GTO656 · 3 Dec 2011 at 13:23

any solutions plz?

GTO656 · 5 Dec 2011 at 15:59

no solutions??

GTO656 · 14 Dec 2011 at 14:41

now i have the option of RMA but with games crashing/not responding issues is that clased as faulty?? I dont want to see it not being faulty and then pay £12.50 for it.

GTO656 · 14 Dec 2011 at 15:39

SteWoo said:
I had that card and had to send it back twice. When I initially got it it was working for the first week or so, but then it randomly started crashing on most games that I played. I ran ATI tool on it and artifacts began appearing pritty quickly, I sent it back and got a replacement but the same things started to happen again. I sent it back and got a refund so if I were you I would do the same

Oh right so I should ask for a refund instead of replacement. guy asked me if I want a replacement. Im hoping to get the HIS 6870 instead.

GTO656 · 14 Dec 2011 at 16:08

SteWoo said:
Its totally up to you, if you want to get a different card I would get a refund because I doubt they will upgrade you to a more expensive card (I tryed and it didnt work)

Cheers mate, btw forgot to add I bought the card like 3 months ago. so is it eligible for refund?

GTO656 · 14 Dec 2011 at 18:58

SteWoo said:
Mine was outside of the 28 day period and I managed to get a refund. Had to hassle them a bit because I didn't want that card back at all haha

Im gonna see if I can get a refund too, lol dont want that card aswell. too many problems