Geeks and Nerds caught on film lacking geeky nerdiness

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mrk

mrk

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Canada was shocked to its honest-to-goodness core this week by the news that the country's PC repairmen are undermining its sweet as maple syrup image.

Canadian TV show CBC Marketplace did a hidden camera investigation into computer repair firms to see how many technicians could correctly fix a hardware problem.

I find this quite true even though this is in Canada the same issue is around in this area too - I fix local machines for people in my area at £25 cash regardless of what needs doing which I think is very reasonable but there are other people who do the same and local pc shops that charge £75/£50/hr and extra to keep the machine over night as well as a callout charge and do not offer a one to one service - people are just getting ripped off IMO and this video shows that!
 
regardless of what needs doing? So if you were repairing a system which took 5 hours you would still only charge £25?
 
regardless of what needs doing? So if you were repairing a system which took 5 hours you would still only charge £25?

No job takes 5 hours :) - I've been doing this for years and no job has ever taken more than 2-3 hours at most and I've fixed a big variation in problems from hardware to software! Installing hardware takes a few mins and after that I plug their pc into the home lan and do all software jobs via remote desktop from my PC so I can watch a film or whatever whilst it does its thing.

If a machine I work on is ancient then I will be honest and tell them it's ancient and show them the cheapest alternatives that I can build them to the spec they need to a "T" and they are more than happy.

If they just need something like a NIC replaced or something small that takes 10 mins then the charge is still the same but the added bonus being I'll give the whole compy a good once over (making sure Windows is clean, proper AV is installed (AVAST etc) and that no crap is on the system - basic maintenance that you and I are well aware of but not average Joe so they still remain happy :)
 
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