Getting refund for laptop, 30 days?

[rapiddelay21]

I ordered a legion 5 amd from the online store recently but wish to return it for several reasons, according to the refund policy I have 30 days.

But i am confused about the process, does this apply to all products or just parts?

And is it possible to get a refund even if something isnt necessarily broken, cconsidering it includes "are not of satisfactory quality"

 

[Nutloose]

https://www.gov.uk/online-and-distance-selling-for-businesses

 

[Nutloose]

That’s the regulations but it may differ from the companies, they may offer more favourable terms, best bet contact them. For the “of not satisfactory quality” and the thirty days rule, read

https://www.which.co.uk/consumer-rights/regulation/consumer-rights-act

 

[rapiddelay21]

Well I just noticed i am still within the initial 14 days, so as far as i understand i can refund it regardless if it is faulty or not.

Kind of running out of time though, I suppose that if these 14 days reach their end it is still fine since i already contacted them.

 

[Nutloose]

Yes you can, get a move on, at least email or inform them soonest, I would get it returned soonest recorded delivery etc. And would avoid giving them an excuse under the 14 day rule of objecting because it’s a late return.

 

[OspreyO]

Curious what you didn't like about the Legion. Was considering one. Couldn't get a spec I liked in stock though.

 

[otester]

From trying one in person the Legion 5 is probably best value at it's price point, I was particularly impressed with the build quality.

 

[OspreyO]

The battery is on the small size and its hard to get the better screen in a spec you like.
But I liked the number of ports, and where they are, on the back. Too many put them on the right sight which is a non runner for me.
Otherwise its gets mostly good reviews from everyone.