Gigabyte 3090 Eagle went to RMA.

[GlowingPotato]

Hi,

My 3090 eagle OC went to RMA after 2 weeks.
I was playing GTA V and the screen went black and GPU fans at maximum. After rebooting the PC, everything looked fine, but the GPU clock was stuck @200mhz when a 3D application was running, games, blender, or any of my 3D apps. Also, a LOUD buzzing starts when any 3D application was running.

This let me to believe something was wrong with power delivery, and the GPU was throttling itself down to prevent any damages. Some kind of safety system... idk.

So I've contacted Gigabyte RMA service in my country, and the card wast sent to them.

Some things I've noted while the GPU was working properly:

-This thing is hot, really hot. The amount of heat it dissipates when it was rendering my projects is huge! like a hair dryer.
- The back plate gets REALLY hot. Almost can't touch. Maybe because it touches some memory modules in the back... normal I guess ?

What you think the problem is ? Do they specify the repair made to the card ?

 

[StevoIRL]

I have the Gaming OC version and it died yesterday (on Valheim of all games). Similarly situation in that the card emitted some stressful noises with either the fans suddenly being asked to spin to max RPM or something and then BAM hard crash of the desktop. Sadly the card won't boot now but the rest of the machine will which makes me think it's terminal.

 

[IICIIEII]

I had a similar problem with my 3090 Gaming OC (you have a full post with the drama in this section of the forum). From time to time, the screen was going black and fans started spinning at 100%. It could be OK for days, it could fail 5 times in 5 minutes. This went on for a couple of months and I decided to RMA it. Since I live in Oxford, I drove to their RMA service and I handed the card to the guys. They could not find any problem with it (something that is not entirely surprising, given the random nature of the failure) but they swapped my card for a new one anyway. The hole process took 5 working days and I did not have any more troubles with the new GPU. I am pretty convinced that it was something related to the power delivery, since the GPU could run fine for days without any trouble and them bum, randonly start to fail a bunch of times.

P.D: Oh! I edit to mention that even before the failure, this card was messing with the computer sound. It was crackling a lot when the GPU was under heavy load.

 

[LupoLover]

I had a similar problem with my 3090 Gaming OC (you have a full post with the drama in this section of the forum). From time to time, the screen was going black and fans started spinning at 100%. It could be OK for days, it could fail 5 times in 5 minutes. This went on for a couple of months and I decided to RMA it. Since I live in Oxford, I drove to their RMA service and I handed the card to the guys. They could not find any problem with it (something that is not entirely surprising, given the random nature of the failure) but they swapped my card for a new one anyway. The hole process took 5 working days and I did not have any more troubles with the new GPU. I am pretty convinced that it was something related to the power delivery, since the GPU could run fine for days without any trouble and them bum, randonly start to fail a bunch of times.

P.D: Oh! I edit to mention that even before the failure, this card was messing with the computer sound. It was crackling a lot when the GPU was under heavy load.

Im only in Banbury where is there RMA service centre?

 

[IICIIEII]

They are in Milton