Gigabyte 5070ti won't display signal

[Mill]

I have already messaged overclockers directly, but I just wanted to make sure I haven't missed anything obvious.

Got a Gigabyte 5070 ti today which I set up when I got home from work. When I power on the PC though, I can't get a display to the monitor. The GPU itself runs, with the fans operating and the LED on it glowing. I've tried both HDMI and DP, but can't get a signal. However, I did notice that when I unplugged and re-plugged the cable back in, the monitor would update with "searching" before it says no signal, so clearly the GPU is being detected when I plug something in before failing to find a signal. I then put my old 3070 back in to make sure I hadn't unplugged something when switching GPUs over but it worked as normal.

Is there something obvious I'm missing here?

Thanks

 

[Spikey]

I have already messaged overclockers directly, but I just wanted to make sure I haven't missed anything obvious.

Got a Gigabyte 5070 ti today which I set up when I got home from work. When I power on the PC though, I can't get a display to the monitor. The GPU itself runs, with the fans operating and the LED on it glowing. I've tried both HDMI and DP, but can't get a signal. However, I did notice that when I unplugged and re-plugged the cable back in, the monitor would update with "searching" before it says no signal, so clearly the GPU is being detected when I plug something in before failing to find a signal. I then put my old 3070 back in to make sure I hadn't unplugged something when switching GPUs over but it worked as normal.

Is there something obvious I'm missing here?

Thanks

Running the latest MB bios?

 

[Mill]

My bios is about a a year old I think at this point.

 

[muon]

I would be looking at power issues if it doesnt seem like it is even reaching Windows. Loose power cable etc.

 

[Mill]

I would be looking at power issues if it doesnt seem like it is even reaching Windows.

Yeah, I've tried both HDMI and Display Port. As mentioned, I put my 3070 back in and it worked as normal. I've got a 750w PSU. I'm using the 16 pin adapter with 2 x 6+2 cables going into the adapter. Both 6+2 cables are separately powered and not daisy chained.

 

[Nitefly]

Just an idea - does your motherboard have a display output? Can you get a signal from that?

If so, try disabling the iGPU in the bios (disabling the motherboards integrated graphics) - this would then force out the dedicated card (dGPU).

It might be acting up if you haven’t pre-installed new 50 series drivers. Did you install these new drivers in advance of installing the new card?

 

[Mill]

Just went and updated mobo and gpu bios on the 3070. Put the 5070ti back in and still no display.

 

[morguk]

If possible try in a friends PC, but apart from that I think you've done everything you can.

 

[rare]

Is it a widescreen monitor by any chance?

 

[Mill]

Ok, so I got it to boot twice. But then when I turned it off and back on again it wouldn't boot. Seems sometimes it'll run with the fans on when I turn it on and other times the fans won't turn on and I get no signal. However, aside from the 2 times it booted, even when the fans run the display won't get a signal. So confused right now.

 

[Mysterae_]

Have you set the PCIe version from 'auto' to 3 or 4?

Do you have another cable (DP or HDMI) that you could try?

 

[Nitefly]

Ok, so I got it to boot twice. But then when I turned it off and back on again it wouldn't boot. Seems sometimes it'll run with the fans on when I turn it on and other times the fans won't turn on and I get no signal. However, aside from the 2 times it booted, even when the fans run the display won't get a signal. So confused right now.

Do you have a PCIE 5.0 motherboard?

If not, get into the bios and force the motherboard to run at pcie 4.0 rather than auto.

Some 50 series cards are not playing ball with older motherboards, but forcing pcie 4 via the bios apparently sorts it.

 

[Mill]

Do you have a PCIE 5.0 motherboard?

If not, get into the bios and force the motherboard to run at pcie 4.0 rather than auto.

Some 50 series cards are not playing ball with older motherboards, but forcing pcie 4 via the bios apparently sorts it.

Thank you so much. I'm planning to upgrade the rest of my build next month. I'm currently on AM4 with a B550M PRO-VDH WIFI. I put the 3070 back in and went on the bios and changed PCI_E1 gen switch from "auto" to "gen 4" and now it boots every time.

Couple of questions. So when it was set to auto why was that a problem? The mobo is PCIE 3/4, so shouldn't it have booted on either?

Seeing as the 5800x doesn't have IGPU, if I didn't have the 3070 still, would I have been unable to even get to the bios to change this?

Really, thanks a ton, I'd never have figured that out.

 

[Mill]

Have you set the PCIe version from 'auto' to 3 or 4?

Do you have another cable (DP or HDMI) that you could try?

Sorry, forgot to copy you in, but many thanks as well.

 

[Mysterae_]

Thank you so much. I'm planning to upgrade the rest of my build next month. I'm currently on AM4 with a B550M PRO-VDH WIFI. I put the 3070 back in and went on the bios and changed PCI_E1 gen switch from "auto" to "gen 4" and now it boots every time.

Couple of questions. So when it was set to auto why was that a problem? The mobo is PCIE 3/4, so shouldn't it have booted on either?

Seeing as the 5800x doesn't have IGPU, if I didn't have the 3070 still, would I have been unable to even get to the bios to change this?

Really, thanks a ton, I'd never have figured that out.

Glad you got it sorted.

Regarding the PCIe auto setting, I think the motherboard interrogates the GPU upon bootup and asks what PCIe version it is. The RTX 5000 series replies with "PCIe 5", the motherboard goes "what the **** is that?" and sticks it's legs in the air. It should be designed to default to the lowest version for compatibility but many motherboards don't.

You are right, if you didn't have a CPU with an integrated GPU or a spare GPU to use then you would have been unable to get to the bios to change the setting and would have been stuck. It's always recommend to get a CPU with an iGPU purely for occasions such as this and other faulting scenarios.