Gigabyte "Check Number"

icehot · 24 Oct 2017 at 11:52

@GIGA-Man

Hey Giga-man,

Is there anyway to get a Gigabyte mobo and gpu check number if you dont have the boxes?

I bought a system with gigabyte products so I have the serial and EAN numbers, but in order to register the hardware with gigabyte support you need a check number which I dont have.

I have contacted support under ticket / email-id 458950-1 and 458950-2 but they haven't been overly helpful

Cheers,
S

orbitalwalsh · 24 Oct 2017 at 13:49

@icehot

I think GPU rep is @AORUS UK - might help cover the bases for you

GIGA-Man · 24 Oct 2017 at 13:51

I will try and find out for you.. will get back ASAP and let you know how to find it. In the mean time, what's the issue with the motherboard? If you let me know the problem in detail I can try and help.

icehot · 24 Oct 2017 at 13:56

GIGA-Man said:
I will try and find out for you.. will get back ASAP and let you know how to find it. In the mean time, what's the issue with the motherboard? If you let me know the problem in detail I can try and help.

No issues fortunately mate. I just want to register it for the steam voucher

Thanks for the reply dude!

orbitalwalsh · 24 Oct 2017 at 14:03

icehot said:
No issues fortunately mate. I just want to register it for the steam voucher

Thanks for the reply dude!

bought without boxes???

icehot · 24 Oct 2017 at 15:04

orbitalwalsh said:
bought without boxes???

It's a pre-built system and the company who made the system (in my sig) didnt send the boxes for each component within the system.

orbitalwalsh · 24 Oct 2017 at 15:12

icehot said:
It's a pre-built system and the company who made the system (in my sig) didnt send the boxes for each component within the system.

I have no idea if they are meant to supply you with the vouchers or if it qualifies . Hopefully reps will be able to help you out though

GIGA-Man · 24 Oct 2017 at 16:44

Let me see what I can do for you, it may not qualify. Based on where we are, I would always recommend you buy an OCUK system ;-)

icehot · 24 Oct 2017 at 18:00

GIGA-Man said:
Let me see what I can do for you, it may not qualify. Based on where we are, I would always recommend you buy an OCUK system

Thanks Giga I really appreciate it. I dont see the difference personally as they would have taken the mobo out the box with the check number on.... difference is it was pre-assembled but the cash I paid still funded the mobo/gfx. Anyway, either way, what will be, will be

In regards to the system, I am gutted OCUK had no i8700k stock otherwise I absolutely would have done. It came down to timing with a week off work and wanting a new system to game on!

orbitalwalsh · 24 Oct 2017 at 18:34

icehot said:
Thanks Giga I really appreciate it. I dont see the difference personally as they would have taken the mobo out the box with the check number on.... difference is it was pre-assembled but the cash I paid still funded the mobo/gfx. Anyway, either way, what will be, will be

In regards to the system, I am gutted OCUK had no i8700k stock otherwise I absolutely would have done. It came down to timing with a week off work and wanting a new system to game on!

Resellers buy true trade, had many Asus from ***** were I couldn't get the codes - think only if it was Intel or amd directly did I get them

Some to see someone's going to check though

Makes that purchase just a bit sweeter

GIGA-Man · 26 Oct 2017 at 14:14

Hello icehot,

I am really sorry but the only place you can get the check number is on the box... I will ask if we can process your request with out it. Do you have a copy of your invoice with the board listed on it?

icehot · 26 Oct 2017 at 14:47

GIGA-Man said:
Hello icehot,

I am really sorry but the only place you can get the check number is on the box... I will ask if we can process your request with out it. Do you have a copy of your invoice with the board listed on it?

No worries mate and thanks for following up. Do you have an email I can send it to?

GIGA-Man · 31 Oct 2017 at 09:53

send it to [email protected] I will see what I can do for you.