Gigabyte M28u two dead pixels on arrival.

beany_bot · 25 Dec 2022 at 15:13

Just opened my Christmas pressy (Gigabyte M28u)
Unfortunately it has 2 dead pixels. One bottom left which isnt too bad but the second is a black pixel right in the middle of the screen, very noticeable once you've seen it once. Is this grounds for an RMA? I mean it's faulty so I assume so?

beany_bot · 25 Dec 2022 at 15:49

Jesus. It's slap bang in the middle of the screen
Even visible in game. Shouldn't be putting up with that in 2022. How did we end up in a situation where we agree that a defective product is ok?

beany_bot · 25 Dec 2022 at 15:56

beany_bot · 28 Dec 2022 at 08:51

I started a ticket days ago but have heard nothing yet

beany_bot · 29 Dec 2022 at 07:32

NZXT30 said:
If you accidentally smash it why not return it and hope it won't be noticed? There is nothing to lose.

It does happen because I've had a smashed monitor delivered to me (most likely dropped) which means they don't check all of the returns.

It has problems other than just the dead pixels