Gigabyte x99 SLI RAM issue

Reply from Gigabyte received today.

Quote:

Hello,

Where is the system freeze? In BIOS or Windows?
Did you enabled the XMP Profile in BIOS?
Is there any bent pins in the CPU Socket?
Are you on F2b BIOS?

Please try to reset the CMOS -
1) Disconnect the power cord from the power supply. Remove the CMOS battery (the flat silver disk) from the motherboard. Leave it out for a minute or two, then replace it and power on the system. The BIOS settings should have been reset, allowing the computer to boot.
2) Go into the BIOS - “Load optimized default”
3) Save settings and exit.
 
justintime2001 said:
Reply from Gigabyte received today.

Quote:

Hello,

Where is the system freeze? In BIOS or Windows?
Did you enabled the XMP Profile in BIOS?
Is there any bent pins in the CPU Socket?
Are you on F2b BIOS?

Please try to reset the CMOS -
1) Disconnect the power cord from the power supply. Remove the CMOS battery (the flat silver disk) from the motherboard. Leave it out for a minute or two, then replace it and power on the system. The BIOS settings should have been reset, allowing the computer to boot.
2) Go into the BIOS - “Load optimized default”
3) Save settings and exit.
Click to expand...

Did you check your CPU socket for bent pins?

Mine is working fine in 1234 and I checked to see if the RAM was hot yesterday. It was practically stone cold. No hotter than room temperature so for now I'll leave it how it is but when I upgrade my SSD to a 1TB I'll switch RAM in to the "correct" slots and clear CMOS before I do so as it'll be a fresh install of windows and everything so hopefully that'll make a difference.
 
Parkinson1NX said:
Did you check your CPU socket for bent pins?

Mine is working fine in 1234 and I checked to see if the RAM was hot yesterday. It was practically stone cold. No hotter than room temperature so for now I'll leave it how it is but when I upgrade my SSD to a 1TB I'll switch RAM in to the "correct" slots and clear CMOS before I do so as it'll be a fresh install of windows and everything so hopefully that'll make a difference.
Click to expand...

Yeah my cpu pins are fine. I have hammered my machine today and not had a single problem since setting to XMP whilst in 1234. When in 1357 I don't get that option.
 
justintime2001 said:
Yeah my cpu pins are fine. I have hammered my machine today and not had a single problem since setting to XMP whilst in 1234. When in 1357 I don't get that option.
Click to expand...

Yeah it's a very odd problem. I have just left mine in 1234 and not going to change it just yet. I don't see the point as it's working fine. If you have any updates on yours let us know mate. Maybe we can sort it out bit by bit haha.
 
Parkinson1NX said:
Yeah it's a very odd problem. I have just left mine in 1234 and not going to change it just yet. I don't see the point as it's working fine. If you have any updates on yours let us know mate. Maybe we can sort it out bit by bit haha.
Click to expand...

Lets hope so. It would be interesting to know if you set yours to xmp whilst in 1234 and then tried 1357 again to see if it cures your problems too.
 
justintime2001 said:
Lets hope so. It would be interesting to know if you set yours to xmp whilst in 1234 and then tried 1357 again to see if it cures your problems too.
Click to expand...

My RAM was already set to XMP when I made the swap to 1357 and when I booted up I went into bios and double checked it was and also set it again and saved and exited.

No boot into windows.

Whether I load defaults when RAM is in 1234 and then power off and go back to bios set XMP then shut down and swap to 1357 and boot up again.

I just really can't be doing with the pain of swapping it all out and having it crash on me again and again and again.
 
From what gigabyte said do you think I should try this...

1. Load defaults with 1234 then restart and set XMP, save & exit

2. Power off and change to 1357 boot into BIOS and check the XMP (if I can get this far)

3. If that doesn't work reset CMOS with it in 1357 and then try again and see if it allows me to load XMP. If so try to boot into windows.

4. If that doesn't work, give up and go back to 1234. :D
 
Its worth a go. When I did it after setting to XMP whilst in 1234 I went into BIOS again when I had installed into 1357 and made sure it was still set to profile1 and then F10 to exit and reboot. First time it failed but I hit the reset button and it hasn't failed since.
 
justintime2001 said:
Its worth a go. When I did it after setting to XMP whilst in 1234 I went into BIOS again when I had installed into 1357 and made sure it was still set to profile1 and then F10 to exit and reboot. First time it failed but I hit the reset button and it hasn't failed since.
Click to expand...

Might give it a go at the weekend. I'll let you know, if though from now and then your problems occur again let me please! :p
 
Just to confirm something.. When you go into your BIOS and select F2 to go into detail; in the M.I.T section you have selected under the "Extreme Memory Profile (XMP)" section "Profile1" haven't you?

SpJotIp.jpg
 
justintime2001 said:
Just to confirm something.. When you go into your BIOS and select F2 to go into detail; in the M.I.T section you have selected under the "Extreme Memory Profile (XMP)" section "Profile1" haven't you?

SpJotIp.jpg
Click to expand...

Yeah that's correct mate. I did it the day after I built the PC as I questioned in another thread about it and was told it's so the RAM does in fact run at 2400Mhz and not 2133Mhz.
 
Did you guys try upping VCCSA/System Agent voltage when the RAM is in 1,3,5,7? Might need more than stock/auto when you're running in quad channel. Have you also tried running 2133mhz instead of 2400MHz/XMP mode?
 
ATIorNvidia said:
Did you guys try upping VCCSA/System Agent voltage when the RAM is in 1,3,5,7? Might need more than stock/auto when you're running in quad channel. Have you also tried running 2133mhz instead of 2400MHz/XMP mode?
Click to expand...

My set-up is quite stable now. Just out of interest what sort of increase would you give the voltage?
 
It's hard to say because the GA-X99-SLI doesn't give you an absolute number for VCCSA, only an offset value (even if you set it to manual). Most boards are in the region of around 0.8v - 1.000v at stock, though. I only have two 4gb sticks in mine at the moment (slot 3/5) and at auto my system agent offset is at +0.153v. I would start off with +200mv or +250mv.
 
I wonder if the setting the xmp profile is buggy on this board (x99-sli). I only say that because it seems to what caused issues for both of you.

It didn't occur to me in the other thread (damn you x99), that although I've had no memory troubles with mine, I didn't enable the xmp profile because Crucial made the jedec profile and the xmp profile the same on this memory (ballistix sport 16gb), so it's the correct speed (2400) and timings by default.
 
Armadillo said:
I wonder if the setting the xmp profile is buggy on this board (x99-sli). I only say that because it seems to what caused issues for both of you..
Click to expand...

I think you are right Armadillo. During my conversation with Gigabyte support I did suggest this and they didn't deny it, just said thanks for the feedback. Within a day of that conversation BIOS F2b came out ;)
 
hello,
I recently ordered the same motherboard and RAM and am constantly getting these freezes currently only using 8gb in slots 3 and 5 that works well. I will be trying the steps yous have done step by step to see if it sorts anything for me but for now the laptop keeps me going :D

Edit: I did a BIOS update and since then its been working fine so if you can go here http://uk.gigabyte.com/products/product-page.aspx?pid=5332#bios and download the latest or what I download that was the 2015/09/23 version. \hope this may have helped
 
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