Right guys, our exchange was given a date of "by May 2012" to be upgraded. I checked this morning and it's showing as completed and upgraded. So I checked on the BT site to see what speed they reckon I can get and they say about 20MBit, great!
I assumed it would just be as simple as a modem restart and it'd start re-training for the faster speed. But i've restarted the modem a few times and i'm still only getting the ADSL Max speeds.
So what do I need to do? Do I need to phone BT and ask for it to be upgraded? Do I need a new modem (currently using a Linksys AM200)?
Exchange in question is WWCRED.
Thanks in advance.
I assumed it would just be as simple as a modem restart and it'd start re-training for the faster speed. But i've restarted the modem a few times and i'm still only getting the ADSL Max speeds.
So what do I need to do? Do I need to phone BT and ask for it to be upgraded? Do I need a new modem (currently using a Linksys AM200)?
Exchange in question is WWCRED.
Thanks in advance.