Im a bit stuck. I have my own site running google, and it’s setup as private, so only appointed members can log in/tweak things. That all works fine. I have now created a google group, and added a selection of external emails - basically creating an email group under the site control. Everyone was added using direct add, with all email delivery/email posting only. All email addresses got an email saying they’ve been added to a group, how to remove themselves, and a link to log into the group online. I have the web group switched off, but couldn’t remove the link on the google email. So all is fine - most users can send/receive messages from firstname.lastname@example.org without doing anything else, but the odd couple have some issues. Other than the first “you have been added to a group” email, they get squat. I have tried deleting their email, and changing their delivery from no email to all email. The sites default policy is non at all, but everyone else’s is working. Any ideas?