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Google Photos - recovery?

Discussion in 'Mobile and Tablet Games' started by slipd, Jun 14, 2018.

  1. slipd

    Mobster

    Joined: Feb 26, 2004

    Posts: 4,274

    Location: Hampshire

    Hi guys,

    A friend has just synced her phone (photo's) to her Drive account and is reporting big losses of her phone photo's... There's nothing in Trash, is there anything that can be done Google's end?

    I'm hoping she's kept some kind of backup on her PC :rolleyes:

    Thanks.
     
  2. Orcvader

    Capodecina

    Joined: Oct 11, 2009

    Posts: 14,231

    Location: Havering

  3. slipd

    Mobster

    Joined: Feb 26, 2004

    Posts: 4,274

    Location: Hampshire

    So it is... my bad, was doing everything last night a bit of a rush!

    She's got a Samsung S8 I think, the photo's don't appear to be anywhere on the device. Google Photo's isn't showing any trace.

    I think she rang both Samsung/Google support last night, with neither really offering anything in the way of a solution. I think she's currently recovering all her old pics off her previous phones - which she's kept fortunately!
     
  4. arknor

    Caporegime

    Joined: Nov 22, 2005

    Posts: 36,891

    Location: Newcastle/Zurich

    theres a bunch of apps that can recover deleted photos, obviously if you overwrite them they can't be recovered.
     
  5. slipd

    Mobster

    Joined: Feb 26, 2004

    Posts: 4,274

    Location: Hampshire

    Thanks mate, most need a rooted phone though which is a bit of an issue... Thing is, the photo's weren't from her current device but from the previous 3/4 - that's the weird part :(