Soldato
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I was going to go for the 6 series but to many bugs for my liking
It has updatable firmware, and I also haven't come across any bugs... What bugs are there?
Got Around 1.5K To Spend On a LCD, Which To Go For?
- Thread starter Soulja
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It has updatable firmware, and I also haven't come across any bugs... What bugs are there?
etc..
I dont want to sound bitter, but the samsung ownership experience could be better. Trouble is, most of Samsungs TVs suffer from sort of bug. Be it, interference on freeview, scrolling lines on HDMI inputs, motion blur, appearing out of focus, green colour twinge, flicker on 24p inputs etc.
daft thing is, some of the faults are unique to certain sets, others are more than one - prooving that samsung havent learnt the error of their ways. The new Samusng Sets suffer from the same "humbars" issue as the F86. That is to say scrolling lines on all inputs, appearing much like the flicker on an old CRT. Except of course its not because its an LCD ....
Now you'd think this kind of poor design and quality control wont matter, if they have a good after sales service to back it up. But they dont. Samsung UK appear to have nothing but a call centre. If you want samsung to come out to your TV, they pay for a 3rd party company to come. They require a photocopy of your proof of purchase to submit their claim for the work ...
They know barely anything about the manufacture of the sets, and of the faults they have. All they've got is a procedure manual for swapping out parts. They just swap out parts and hope the problem goes away. Ringing samsung UK wont get you much further as they know even less.
Friend of mine just got a refund on his F86 after experiencing some of the problems above. Samsung sent a senior engineer after he complained his first engineer visit and replacing the board inside the set made the problem worse. He said he'd seen it all before, knew that there was no way to fix it because they all had faults and said he'd recommend samsung give him a refund and he'd state he couldnt repair the fault.
The 3rd party engineer was very critical of samsung as well, saying they refuse to acknowledge any problem, and have no staff to be actually be able to do anything other than issue refunds to complaining customers. There are firmware updates from samsung, but they appear to come from Korea and nobody in the UK is exactly sure what they do, but they ask engineers to apply the firmware update in a blind attempt to fix things.
Anybody watch Watchdog the other week btw ? with the samsung Fridge that wasnt fit for sale ? had some kind of serious defect that samsung only did anything about when Watchdog got involved. And even then, they just sent 3rd party engineers to replace the part on any1s fridge who complained.
Samsung TVs have amazing picture quality, and the only reason ive still got my F86 is that i dont have most of the problems above. Ive just got horrific backlight bleed (think Cloudy Sony W2000 like) but the engineers just say to turn the backlight down .....
I dont want to sound bitter, but the samsung ownership experience could be better. Trouble is, most of Samsungs TVs suffer from sort of bug. Be it, interference on freeview, scrolling lines on HDMI inputs, motion blur, appearing out of focus, green colour twinge, flicker on 24p inputs etc.
daft thing is, some of the faults are unique to certain sets, others are more than one - prooving that samsung havent learnt the error of their ways. The new Samusng Sets suffer from the same "humbars" issue as the F86. That is to say scrolling lines on all inputs, appearing much like the flicker on an old CRT. Except of course its not because its an LCD ....
Now you'd think this kind of poor design and quality control wont matter, if they have a good after sales service to back it up. But they dont. Samsung UK appear to have nothing but a call centre. If you want samsung to come out to your TV, they pay for a 3rd party company to come. They require a photocopy of your proof of purchase to submit their claim for the work ...
They know barely anything about the manufacture of the sets, and of the faults they have. All they've got is a procedure manual for swapping out parts. They just swap out parts and hope the problem goes away. Ringing samsung UK wont get you much further as they know even less.
Friend of mine just got a refund on his F86 after experiencing some of the problems above. Samsung sent a senior engineer after he complained his first engineer visit and replacing the board inside the set made the problem worse. He said he'd seen it all before, knew that there was no way to fix it because they all had faults and said he'd recommend samsung give him a refund and he'd state he couldnt repair the fault.
The 3rd party engineer was very critical of samsung as well, saying they refuse to acknowledge any problem, and have no staff to be actually be able to do anything other than issue refunds to complaining customers. There are firmware updates from samsung, but they appear to come from Korea and nobody in the UK is exactly sure what they do, but they ask engineers to apply the firmware update in a blind attempt to fix things.
Anybody watch Watchdog the other week btw ? with the samsung Fridge that wasnt fit for sale ? had some kind of serious defect that samsung only did anything about when Watchdog got involved. And even then, they just sent 3rd party engineers to replace the part on any1s fridge who complained.
Samsung TVs have amazing picture quality, and the only reason ive still got my F86 is that i dont have most of the problems above. Ive just got horrific backlight bleed (think Cloudy Sony W2000 like) but the engineers just say to turn the backlight down .....
It has updatable firmware, and I also haven't come across any bugs... What bugs are there?
http://www.avforums.com/forums/showthread.php?t=720970
I was going to go for the 6 series but to many bugs for my liking
I would go with the 6 series,i had the focusing issue and yesterday flashed mine using a usb stick with the new filmware and it's fixed the issue
so now i'm 100% happy with the tv now.If anybody wants the filmware give me a shout as it works on all 5 & 6 series tv's.
Soldato
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Ooo, thanks, I'll have to update mine.I would go with the 6 series,i had the focusing issue and yesterday flashed mine using a usb stick with the new filmware and it's fixed the issue
If anybody wants the filmware give me a shout as it works on all 5 & 6 series tv's.
Ooo, thanks, I'll have to update mine.
When you do the safest way to do it is.
Switch off TV (Standby).
Insert USB stick with the filmware on it.
Hold the source button down on the tv & at the same time switch your tv on with the remote.
And it should then auto update the filmware via the usb stick (Takes about 5 mins)
The tv will then switch it's self off.
Then power the tv back on yourself & your all done.
Soldato
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Hi,
I've downloaded the XLS file, but cannot extract the firmware file from it.
Is it possible to download the firmware file separately?
I've downloaded the XLS file, but cannot extract the firmware file from it.
Is it possible to download the firmware file separately?
Hi Mike,contact me via my PM and i'll send you the file which is extracted and correctly named.All you will need to do is put this file straight onto a usb stick & your all done.
Soldato
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No PM's on this forum so I'll send ya an e-mail. Thanks
Thanks