H80i - Toying with the idea of one

[MaximusV]

Correct Paladine. I was on a couple of threads about 8 months ago here and he was exactly the same then. At that time I'd had my H100 for a few months and was trying to give my opinion to another fourm member who was considering buying one. As a H100 owner, I thought he might be interested to hear my opinion. Doyll then started hijacking my posts and spouting all of his anti Corsair rhetoric. I remember him telling me that I'd be 'very very lucky' if my pump didn't fail. Well, I've had my H100 about 1 year now. It works perfectly. So, as an experienced (but maybe very very lucky ) owner of a Corsair liquid cooler, I can hand on heart recommend them. Another thing about Doyll, he admits to never even ever owning a H series cooler, so therefor, he's hardly an authority on them is he ?

Well that's the way people are on here, they read forums with people having trouble with products then form their own "expert" opinion. I could type in near enough any component on google with the word issues or problems in afterwards and find a whole load of threads. Just look on newegg, nearly every product will have a negative review. Happy owner of a h series cooler here as well, looks a lot better in my case and around 5 degrees cooler than any air cooler I've tried.

 

[doyll]

A person don't have to have owned or used an H series cooler to see how many failures there have been.

Here's 3 H80i and 1 H100i failures plust MOOGLEYS has had 3x H100i failures and 1 H100 failure.. 8 failures in a few months all showing up on this thread in the last week.
RetrogamerX had 3 H80i failures, the last being 2 March
http://forums.overclockers.co.uk/showthread.php?t=18493118&highlight=corsair+pump

zell4687 had his H80i fail on 10, March; post #52

Liamz51 had his H80i fail on 11, March; post #55

geeman1979 had his H100i fail on 14, March; post #61

MOOGLEYS commented he's had 1x H100 and 3x H100i failure in post #53

That's 4 failures in this month and 8 failures total, 7 sense the H100/H80i were released documented in this thread.

 

[MaximusV]

4 failures wow, you see many more threads a month on graphics cards failing and power supplies failing.

 

[doyll]

4 failures wow, you see many more threads a month on graphics cards failing and power supplies failing.

Graphics cards and power supplies have nothing to do with this.

8 Corsair H100, H100i and H80i cooler failures is directly related to this thread.

 

[Sliver]

A person don't have to have owned or used an H series cooler to see how many failures there have been.

Provide me with the figures for how many H series products Corsair sell per year. Then provide me with a percentage figure of how many of those products are RMA'd due to failure. Then compare that percentage with similar percentage figures from other manufactures selling similar products. This will put things into context and it should be simple to see how reliable their products are.

One small problem with the above. You can't can you ? Therefor, stop banging on about this as if you're an expert in faulty Corsair products. All you do is regurgitate threads from members with faulty products and then try and present this as the 'norm'. This is a fallacious and pernicious argument which I'm glad to say, a lot of people on these forums can see through.

 

[MaxP779]

Big air > closed loop cooling anyday.

With closed loop you have the potential for a leak or for the pump to fail/start making noise etc. With big air, its just a hunk of metal, it wont break over time.

The best closed loop is also cant obtain the same temps as a big air cooler without significant noise.

 

[doyll]

Please, be realistic. I could ask you to supply the figures for H series sales and percentages to prove they are not failing. You can't back up your claim so you start attacking with power supplies, graphics cards and wanting me to post up Corsair's H series confidential records.

You can't show any more proof of the issue than I can. Five members here who have had problems have posted them here.

There is no reason to go off the way you are. You like Corsair. You have every right to your opinion. I don't like many of their H series coolers. Don't I have the same right you have to say so and explain why?

Let's agree to disagree and move on.

 

[MaximusV]

Please, be realistic. I could ask you to supply the figures for H series sales and percentages to prove they are not failing. You can't back up your claim so you start attacking with power supplies, graphics cards and wanting me to post up Corsair's H series confidential records.

You can't show any more proof of the issue than I can. Five members here who have had problems have posted them here.

There is no reason to go off the way you are. You like Corsair. You have every right to your opinion. I don't like many of their H series coolers. Don't I have the same right you have to say so and explain why?

Let's agree to disagree and move on.

Why don't you move on then instead of bringing it up over and over again. If the H series coolers were as bad as you make out I highly doubt all the top retailers would continue to sell them. OCUK are known to remove products from their stock if they suspect poor build quality or high return rates, heck they even removed fractal cases which were hugely popular because a few of them were arriving damaged.

 

[doyll]

Why don't you move on then instead of bringing it up over and over again. If the H series coolers were as bad as you make out I highly doubt all the top retailers would continue to sell them. OCUK are known to remove products from their stock if they suspect poor build quality or high return rates, heck they even removed fractal cases which were hugely popular because a few of them were arriving damaged.

The reason OcUK delisted Fractal:

Fractal have a lot of damage and poor quality issues.

Fractal improved upon the packaging (foam inserts) but the damage % rates didn't fall. I made the decision to delist them as the cost of replacements and collections etc was making it a fruitless product to sell.

Corsair is handling all the RMA's directly. That means OcUK has no replacement and collections cost so not a fruitless product to sell.

Profit and loss usually rule in business.

 

[MaximusV]

The reason OcUK delisted Fractal:

Corsair is handling all the RMA's directly. That means OcUK has no replacement and collections cost so not a fruitless product to sell.

Profit and loss usually rule in business.

You can deal with fractal support directly as well. The point I should have put across was these coolers would not be on the market if the failure rate was massive, corsair would be making a loss.

 

[LtMatt]

I swapped out my H80i for a Phanteks ph-tc14pe. Wow the Phanteks cooler is a beast. Knocked 10-15c off my H80i with 2x1850 Gentle Typhoon fans. I have the three Phanteks fans on my cooler. Its quieter than my H80i as well, impressed. However the H80i looked much nicer in my case.

 

[doyll]

I'm sure MOOGLEYS, geeman1979, Liamz51, zell4687 and others who have had their H100, H80, H100i, H80i, etc. fail feel their failure rate was massive.

 

[anthony566]

Can I just be clear ... So doyll you have been telling people for over a year not to buy H80i or H100i ???

In my 20 years of computing the one thing that remains true to form is people only every seek to deliver bad news about products as they are often looking for answers to the problem they have and we don't often think about posting good news. IMO

Even I am guilty of not posting good news as I have used these forums for some time but never became a member I only ever read the feedback but having just taken the lazy route to a new system ( had the OC guys build one ) I decided to join to post some feedback and apart from the SSD drive and the second gpu mt spec is put together by OC and they chose to install my H80i and I'm sure they would not have done that if they thought it was going to come back to them .....

 

[doyll]

Can I just be clear ... So doyll you have been telling people for over a year not to buy H80i or H100i ???

H100i/80i have not been out that long.
OcUK announced the H100i/80i were in route to UK 6/11/2012 and first deliveries were mid month.. and that's also when the RMA's started.

Have a good night.

 

[ubersonic]

Well, I've had my H100 about 1 year now. It works perfectly. So, as an experienced (but maybe very very lucky ) owner of a Corsair liquid cooler, I can hand on heart recommend them.

Very strange, I have been using a H50 almost continuously since 2008 and its never skipped a beat, currently cooling a 4.3GHz Pentium dual core in a Virtualbox rig, considering how lucky I must be I wish I had bought a lottery ticket instead .

 

[Sliver]

Very strange, I have been using a H50 almost continuously since 2008 and its never skipped a beat, currently cooling a 4.3GHz Pentium dual core in a Virtualbox rig, considering how lucky I must be I wish I had bought a lottery ticket instead .

LoL. Glad to hear. Just don't post here if it ever dies, because Doyll will add you to his list !

 

[Akagi]

the Hydro i series coolers have an issue with the magnetic mounting system causing the waterblock to not make full contact with the CPU, meaning they do not perform anywhere near as well as they should. It is highly likely that this is the 'failiure' those people are experiencing. I will not touch a Hydro i series cooler with a barge pole until Corsair have actively done something about it.

The original Hydro series however, had no such issue as they used the standard screw in and tighten down system that is commonplace on all other Asetek based coolers (such as my Kuhler 620).

 

[Resident]

the Hydro i series PSU's have an issue with the magnetic mounting system causing the waterblock to not make full contact with the CPU, meaning they do not perform anywhere near as well as they should. It is highly likely that this is the 'failiure' those people are experiencing. I will not touch a Hydro i series cooler with a barge pole until Corsair have actively done something about it.

The original Hydro series however, had no such issue as they used the standard screw in and tighten down system that is commonplace on all other Asetek based coolers (such as my Kuhler 620).

Water-cooled power supplies - Never heard of that before!

Pedantry aside, the magnetic mount doesn't hold the block to the CPU, it holds the bracket to the block and thumb screws tighten the whole affair to the mainboard, whether you're Intel or AMD.

Oh and I google'd magnetic mounting issues regarding the i-series hydro-coolers. Guess what, I went through 5 pages and found nothing.

 

[Akagi]

Water-cooled power supplies - Never heard of that before!

Pedantry aside, the magnetic mount doesn't hold the block to the CPU, it holds the bracket to the block and thumb screws tighten the whole affair to the mainboard, whether you're Intel or AMD.

Oh and I google'd magnetic mounting issues regarding the i-series hydro-coolers. Guess what, I went through 5 pages and found nothing.

Well spotted, I typo'd that something terrible.

And yes fair enough, I meant the entirety of the mounting gubbins when I said 'magnetic mounting issues'. I suspect that you did not find anything because most people would not have experimented enough to discover what the problem is before returning it. I have experienced the problem with two client builds, and both units have gone back (both were H60 V2's), there was a chap with a H100i on here who had the issue (if I can locate the thread, I will come back and link it), and I was in contact with someone through YouTube who did a video installation of an H100i and his temperatures seemed way too high.

It is not a case of not tightening it enough, the screws were tightened so much that I was at risk of stripping the heads, so I stopped tightening them. The nuts on the backplate also twist when you tighten the screws, on both occasions I had to hold them with pliers to even get the screw to catch and tighten properly without everything spinning endlessly.

In each case, pressing firmly down on the CPU block drops the core temperatures drastically, suggesting that it won't seat properly. Some people have placed rubber washers under the backplate to tighten the fit.

I have emailed Corsair about the matter recently, and I am still awaiting a response.

http://www.overclock.net/t/1366127/corsair-h80i-mounting-question

http://forum.corsair.com/forums/showthread.php?t=115960
(makes reference to bad mounting)

http://forum.corsair.com/v3/showthread.php?t=114672

http://www.overclock.net/t/1361216/corsair-h100i-high-temps
(makes reference to bad mounting)

http://forum.overclock3d.net/showthread.php?t=51656&page=2
(makes reference to possible mounting issue)

I could find tonnes of links, but I won't bore you

There are seemingly endless forum threads about it. Even those which dont report bad mounting, state that the pump and fans are incredibly loud, I assume due to them desperately trying to cool the CPU - over-compensating for the bad mount of the block...

It seems that some units have no issues, some have issues with mounting but with blood, sweat, tears and persistence they will mount properly, and still others wont mount properly at all. I suspect that there are many people out there who are using these coolers with the issues, and simply don't know that the temperatures are too high. The chap I contacted through YouTube for example said "I thought the temperatures seemed a little bit high, but I assumed that they must be normal or I was doing something wrong. I'm glad you let me know though, otherwise I would have left it"

 

[Resident]

http://www.overclock.net/t/1366127/corsair-h80i-mounting-question

Admits to mounting the block in an orientation otherwise stated by the installation guide.

http://forum.corsair.com/forums/showthread.php?t=115960
(makes reference to bad mounting)

Mentions backplate being slightly loose BEFORE mounting pump, which is normal with intel mount, it tightens up once screwing the block down

http://forum.corsair.com/v3/showthread.php?t=114672

Using a 3770K, known to run hot due to poor TIM between die and heatspreader plate.

http://www.overclock.net/t/1361216/corsair-h100i-high-temps
(makes reference to bad mounting)

Another 3770k.

http://forum.overclock3d.net/showthread.php?t=51656&page=2
(makes reference to possible mounting issue)

and another.

Want to try again?