Hard Disk Recovery - Advice Please

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19 May 2004
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Location
Horsham, West Sussex
The harddisk in my laptop has died. The symptoms are this

It did have BeCrypt 'Disk Safe' encryption applied but this has now been removed.

The laptop would pass the BeCrypt login and then proceed with Windows login but extremely slowly - I'm talking about hours.

If I listened to the disk whilst logging on, it would give a short 1 sec chatter every 5 secs.

So it was like that it data was being retrieved but extremely slowly.

The encryption has now been removed - this usually takes a few hours but in this case took just over a week.

But the key is that it kept going - never failed.

There are two partitiions (C and D) and I have data on D that would be good to recover.

I have connected it up to a USB interface.

I was hopeful that I would be able to recover some data, but although I can see the folder structure, any attempt to recover the contents fails.

My thoughts

(i) The platter could be okay - sounds more like a hardware\controller fault. I should add that immediately prior to the failure the disk was in use and had been on a daily basis, so it is hard to imagine total platter damage in an instant.

(ii) So far I have just been using windows explorer to access the disk. Could it be that this software is just timing out rather than giving the slow disk time to respond. Would any other utility (Norton Ghost for example) be better.

Any ideas or advice would be appreciated.

Is disk cannabilisation possible\viable. If I got a similar drive is it possible to swap the platters over without specialist equipment

Any tools that I could try

I've ruled out professional data recovery company - although I'd like the data if possible it is not so important to justify large expense.

Cheers,

Nigel
 
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