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Hard drive issue after installing new graphics card

ssp212

ssp212

ssp212

Associate
Joined
19 May 2009
Posts
15
Hello,

I've just bought and installed an MSI GeForce GTX 770 GAMING to replace my old SAPPHIRE HD 4890.

I uninstalled the ATI drivers and the version of PhysX already on the machine and have installed the latest drivers from the NVIDIA site and when I try to load Windows the hard drive appears to spin down and Windows just sits there (animations continue and I can move the mouse around). I can get into safe mode without a problem.

The rest of my setup is:

Windows 7 Home Premium 64 bit OS
Dell 2408WFP monitor
Antec Three Hundred case
750W Be Quiet Dark Power Pro power supply
6 GB Corsair DDR3 RAM
Gigabyte EX58-UD4 motherboard
Intel Core i7 920 D0 processor
640 GB Western Digital Caviar Black hard drive
Samsung SH-223B optical drive

Is my power supply sufficient? I think I may have misunderstood the requirements. The power supply manual suggests that each 12V connection is 20A with 60A total. The graphics card box states that it requires 42A. Is this on each of it's two 12V connections?

If I need a new power supply can someone suggest one? If not can anyone think of any other reason for this problem?

I would appreciate any advice.
 
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All you need to do is just uninstall each driver one at a time in control panel. No need for driver sweeper or any of that nonsense.
 
RetrogamerX said:
All you need to do is just uninstall each driver one at a time in control panel. No need for driver sweeper or any of that nonsense.
Click to expand...
That might be true for going from Nvidia to ATI/AMD, but the other way round could get messing, as AMD drivers always has a tendency to leave stuffs behind which could cause problems even after using normal uninstall method. And for people using DriverSweeper etc, they usually end up doing more harm then good as well as most of them ended up haven't to reinstall their OS.

Nowadays, if people want to cleanly uninstall ATI/AMD drivers, they should really download and use this (for Windows 7):
http://sites.amd.com/us/game/downloads/Pages/catalyst-uninstall-utility.aspx

There's simply no excuse not to...and I think lots of people don't even realise AMD has released this uninstall utility.
 
Marine-RX179 said:
That might be true for going from Nvidia to ATI/AMD, but the other way round could get messing, as AMD drivers always has a tendency to leave stuffs behind which could cause problems even after using normal uninstall method. And for people using DriverSweeper etc, they usually end up doing more harm then good as well as most of them ended up haven't to reinstall their OS.

Nowadays, if people want to cleanly uninstall ATI/AMD drivers, they should really download and use this (for Windows 7):
http://sites.amd.com/us/game/downloads/Pages/catalyst-uninstall-utility.aspx

There's simply no excuse not to...and I think lots of people don't even realise AMD has released this uninstall utility.
Click to expand...

I wasn't thinking about AMD uninstalls. For Nv drivers I find what I said to work more then driver sweeper.
 
do you have an led error clock on the ud4? if so what error code does it show? if its a successful boot it will show ff

be sure to use the latest motherboard bios aswell being such a new gpu,i doubt it's a psu issue
 
Thanks for the replies. Would it be OK to try the ATI utility now I have installed the NVIDIA drivers, or would it be better to restore the machine to an earlier time and start from scratch with or without the new card in?

I will check the motherboard later, but I know I have the latest non beta BIOS update.

I was a bit concerned that a power supply issue was causing the hard drive to spin down when the graphics card comes into use, i.e. as soon as Windows starts. I can get to the login screen before it happens.

I wondered if the fact that the card connects to the power supply via two 12V x 20A connections and the graphics card requires 42A might be the problem. I think I misunderstood this when I checked the power supply initially as the table in the manual shows 60A total between all 12V connections, but I didn't notice that the individual connections are only 20A. Hope that makes sense, I'm a bit new to this!
 
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There is no LED error clock on motherboard.

I have put my old card back in and done a system restore back to a couple of days ago.

I'm not sure what to do next. As I say, every time I have tried to get into Windows normally with the NVIDIA drivers installed and the new card in, the hard drive appears to switch itself off. In safe mode with the new card in or booting normally with the old card in and the system restored, this does not happen.

I'm actually a bit concerned about the health of my hard drive. I have run Data LifeGuard Diagnostics and the drive failed the Quick Test. Obviously, this is quite worrying! Could the "switching off" during loading have damaged it? There have been no signs of any problems previously.

Really not sure what is going on!
 
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