harddrive up in smoke.

Neoni · 21 Jan 2007 at 13:26

i have an ide maxtor which i use for booting, it runs windows xp, and now it went literally up in flames... and my pc wont boot luckily i have all music anf films on a seperate hdd, my storage drive. no chance of warranty on this? even though it says life time warranty?

-Neon

t31os · 21 Jan 2007 at 14:06

Why not?........ if the drive went up in flames and if its still under warranty, you have every right to get a replacement.

Memphis · 21 Jan 2007 at 16:12

Had something similar happen to me, though I didn't bother with the warranty.

Turned out it was the power supply, which then took a further 2 graphics cards and another hard disk.... just saying.

Trifid · 21 Jan 2007 at 16:17

My Seagate went up in flames too when I stuck it in a friends PC. (Q tec PSU anyone?)

Just get it replaced.

mosfet · 21 Jan 2007 at 17:43

Check the serial number on the web page below and if you're eligible claim your replacement.

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

artaxerxes · 21 Jan 2007 at 23:02

A standard failure outside of warranty you have to eat the loss. However a spectacular and dangerous failure even outside warranty, one that could have easily caused serious damage to you and yours, is going to be replaced.

Contact Maxtor with documentation of this failure... even a sniff of bad PR like this should see you with a shiny new Maxtor and a letter of apology.