Hardware failure question

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Joined
14 Nov 2011
Posts
8
Hi all,
I have purchased these components for a new PC,

AMD Phenom II X4 Quad Core 955 Black Edition "125W Edition" 3.20GHz (Socket AM3) - Retai
l
MSI 870A-G54 AMD 870 (Socket AM3) DDR3 Motherboard

Corsair Vengeance 4GB (2x2GB) DDR3 PC3-12800C8 1600MHz Dual Channel

I put it all together with a new PSU which works ok, I have complete failure,

i.e, CPU fan starts, no beeps at all, no video, nothing....
The Mobo overclocking led is on and the onboard switch will not turn it off.
I notice that the Mobo does not have the OC jumper switch fitted ????

I have also put the mobo and cpu on the table as a bare bones setup, mobo and cpu only and it's the same.

My question is, what component is likely faulty, CPU or Mobo.
I am NOT happy about the charge for testing which ever part is not faulty, this I think is dishonest as how am I supposed to know.

I read on the web that this is a common occurence and is usually a faulty Mobo. It seems I have wasted quite a load of money.
I would very much welcome your comments please.

EDIT..
I just checked the BIOS chip, it is... 7599AMSHD0... THE msi site says it should be 7599AMS.H40
How do I change the BIOS when the Mother board clearly does not support the CPU and it won't start.
The Overclockers web page also states this...- Support for 64bit AMD Phenom II and Athlon II CPU

Thanks Monty...
 
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I tried with the GPU in and out no boot beeps.
It's an AMD radion working fine as I type this, having gone back to my old Winfast Board.

I am of the impression a barebones Board and CPU will at least beep showing some functionality.
The 24 pin power and 8 pin CPU plugs are installed.
2 new PSU tried.
It has to be either Board or CPU.
I read loads of problems people have with this particular Motherboard.

I have always used AMD with good results until now.
 
Yes, the 8 pin plug is for the ATX power. I put a speaker from an old PC across the jumper as there is no sounder fitted.
I purchased the order from Overclockers and support said that there is a £12 charge for any non faulty part. I think this is dishonest as I cannot prove what part is faulty.
This has happened with them before so I should have known better than to buy from them again.
This is the last time that I will though.
I'm taking it all to a local computer shop tomorrow for testing, I'd rather pay him than Overclockers.
 
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Thanks for the info, unfortunately I have had the items for 28 days until my son came over from Europe to assemble it all. That's when he found nothing worked so I am stuck, I shall never use OCuk again.
I am toying with the idea of contacting Trading Standards and the Daily Mail help column.
I'll get them tested locally next week and write it off to experience.
 
I have had the Mainboard tested by a seperate computer company and it's faulty.

What replacement board would you recommend for this hardware if I can get it changed.

AMD Phenom II X4 Quad Core 955 Black Edition "125W Edition" 3.20GHz (Socket AM3)
l
Corsair Vengeance 4GB (2x2GB) DDR3 PC3-12800C8 1600MHz Dual Channel

I know it's AMD but I am stuck with it, all I need is a different Mobo..
Thanks
 
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