Has EA stolen my money?

Crezzlin

Crezzlin

Crezzlin

Associate
Joined
20 Jun 2009
Posts
1,107
Location
UK
Hi Guys, i feel like EA has just put two fingers up at me and has taken my money..

Basically i purchased Battlefield 5 PC played it for about 3 hours total over a week then i get banned for cheating? I've never cheated in my life and i have all the BF games.. Anyway i send EA a web note saying i have been banned from the online game with the ban code and there reply was:

Hello,

Thanks for contacting us about your account action.

We got your note and did a full investigation of your account. After reviewing your case, we determined that we took the correct action in accordance with EA policies and procedures.

So does this look like i'm screwed out of my game/money? i was more p####d off that the game was paid for on my credit card and still needs paying for :( Surely they need to tell me exactly why they banned me so it doesn't happen again if i was to purchase it again in the future.
 
agnes said:
Lol, @Crezzlin , don't fob people off. You clearly cheated in multiple games and got ban. Kiss your money goodbye, people like you are scum in online games who ruin it for everyone else which ends up ripping them off.
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Ive never looked at my stats and i only use sniper really i have never cheated at BF full stop..

What would be the point, i just spent 3k on a new rig and paid for the game on credit.. Im not stupid, its the main reason i have just upgraded my PC..
 
I dont see what stats your looking at? Im a crap player really.. Just do it for fun so im thinking your looking at the wrong person? Crezzlin?
 
I agree looking at them stats im a god lol I wouldnt post on here if I had stats like that ffs.. End of the day I just wanted to find out if anyone else had been banned for no obious reason. Now that you have pointed them stats out i will ask EA whats going on because thats not me.. I left my PC with BF5 idle well I poped to town then once I got back it had kicked me, i thought it was for been idle etc but when i restarted the game it said i was banned.. The only software I have is fraps or discord..
 
SmokeKingGun said:
Well whoever played the 7 hours support class using his account was 100 percent a cheat. The stats don't lie.

his other k/d ratio on recon\assault is bad and seems 100 percent legit :)

If it wasn't him or he was hacked ask EA support if they can help, ask if they can check if different IP address accessed your account. If you have dynamic IP you can still check its within you ISPs range.

Well done EA for the ban.
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Cheers i will ask about the ip but EA seem to have shut the door., I live on a small island so it cant be hard for them to see if i jumped across the globe..

pestt said:
Ok, sorry..
You don't have a little brother that may have used your account when you popped into town by any chance? Happens quite a lot.
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... Little brother yes but he doesn't live here and he wouldn't play games like BF if i paid him lol.. Cheers
 
Well I just sent EA another message asking to check ip location, also my Hotmail popped up today saying my account had been accessed from Thailand and then synced, I sent a screenshot to EA with my note because it has the ip.... I use Gmail for Origin but used the same password, I only get asked my user and password for origin access so I take it that's one step?
 
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